Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SARAH BREEN

Summary

Project Coordinator/ Operations Coordinator with over 10 years experience within the retail and hospitality industry's.


A highly motivated employee with a strong work ethic and career-long commitment to providing exceptional administrative and organisational support.


Someone who is more then capable of prioritising tasks and high volumes of work load in a fast paced environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cleaning Assistant

Rachel Sparkles Cleaning
06.2023 - Current
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Project Coordinator

Easy Train Now
06.2022 - 06.2023
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Gathered requirements for ongoing projects and organised details for management use.
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Oversaw productivity streams for ongoing and special projects.
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Sourced and ordered office equipment and supplies.
  • Created social media content with consistent content and tone.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.

OPERATIONS COORDINATOR

JB HI FI
05.2017 - 06.2022
  • Managed 6-8 people on a daily basis
  • Coached, trained and developed employees in company policies and compliance requirements
  • Monitored employee performance regarding safety, reliability, delivery dates and customer service
  • Managed database with details on account activities and employee schedules
  • Scheduled drivers on assigned routes to move and deliver materials
  • Met production goals by managing output and scheduling
  • Resolved customer problems personally, responding to inquiries and complaints
  • Coordinated and supervised activities of team members to consistently meet customers' needs
  • Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
  • Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.

RECEPTIONIST, GAMING ATTENDANT, BAR ATTENDANT

Club Burleigh
11.2015 - 05.2017
  • Made guests feel welcomed and maintained fun atmosphere to encourage maximum spending
  • Restocked merchandise-based games regularly to encourage participation
  • Kept game room and other attraction areas clean for customer use
  • Troubleshot and corrected minor errors with game equipment
  • Cleaned equipment and facilities regularly to keep them presentable
  • Ordered and maintained inventory of bar products to meet increases in demand and improve productivity, including alcohol, soft drinks and bar supplies
  • Displayed outgoing, welcoming demeanour to create warm, fun atmosphere for guests
  • Checked patrons' identification to verify minimum age requirements for alcoholic beverage consumption
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Followed established procedures to protect sensitive and confidential information from unauthorized release
  • Updated and managed digital and physical office records.

Education

Diploma of Interior Design And Decoration - Interior Design

Torrens University Australia
Brisbane, QLD
06.2025

Certificate III in Hospitality - Hospitality

CTM Training
Toowoomba, QLD
11.2015

Year 12 Certificate of Completion - High School Student

Assumption College Warwick
Warwick, QLD
11.2009

Skills

  • Administrative Support
  • Customer Service
  • Strong Work Ethic
  • Excellent Communication Skills
  • Highly Organised
  • Attention to Detail
  • Time Management
  • Strong Problem Solver
  • Proficient, Microsoft Office, Word, Excel
  • Merchandising

Certification

  • CTM Training Solutions, Toowoomba QLD 2012
  • Certificate III in Hospitality (SIT30713) November 2015 Queensland Government
  • Queensland Certificate of Year 12 Completion November 2009

References

Camille Paten - Regional Manager Queensland, Gold Coast JBHIFI


Phone Number: 0416 099 316

Email Address: camille.paten@jbhifi.com.au


Nic Thomas - Director Easy Train Now


Phone Number: 0423 857 000

Email Address: nic@scopetraining.com.au


Lauren Edwards - Personal Reference


Phone Number: 0421 723 461

Email Address: lauren.edwards13@hotmail.com

Timeline

Cleaning Assistant

Rachel Sparkles Cleaning
06.2023 - Current

Project Coordinator

Easy Train Now
06.2022 - 06.2023

OPERATIONS COORDINATOR

JB HI FI
05.2017 - 06.2022

RECEPTIONIST, GAMING ATTENDANT, BAR ATTENDANT

Club Burleigh
11.2015 - 05.2017

Diploma of Interior Design And Decoration - Interior Design

Torrens University Australia

Certificate III in Hospitality - Hospitality

CTM Training

Year 12 Certificate of Completion - High School Student

Assumption College Warwick

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