Sarah Brewer

Efficiently operate an outpatient clinic. Handle reception and front-office administrative tasks.

Oversee and manage daily schedule and correspondence.

Respond to online, email, and phone inquiries without delay.

Organise appointments using medical software.

Engage with patients, GP’s, hospitals, and other healthcare entities.

Deliver patient quotations for scheduled appointments and clarify credit/billing procedures.

Process invoicing, payments, and receipts.

Undertake Medicare/DVA and other claims.

Manage account queries.

Monitor payments/accounts and liaise with insurance providers.

Provide guidance and possibly train less-experienced staff.

Partake in elements of practice management.

Worked effectively in fast-paced environments.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Demonstrated respect, friendliness and willingness to help wherever needed.

Delivered services to customer locations within specific timeframes.

Proven ability to learn quickly and adapt to new situations.

Demonstrated leadership skills in managing projects from concept to completion.

Gained strong leadership skills by managing projects from start to finish.

Skilled at working independently and collaboratively in a team environment.

Excellent communication skills, both verbal and written.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Developed strong communication and organizational skills through working on group projects.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.

Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Processed customer orders accurately and within agreed timeframes to meet service standards.

Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Strengthened vendor relationships by serving as a liaison between external partners and the organization on contract negotiations and procurement matters.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Liaised between clients and vendors and maintained effective lines of communication.

Assisted with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll.

Ensured compliance with company policies and regulatory requirements through diligent record-keeping practices.

Streamlined office processes by implementing efficient organizational systems and procedures.

Increased office efficiency with the development of user-friendly electronic filing systems for easy access to vital documents.

Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.

Facilitated smooth event coordination by organizing logistics, materials, and guest registration for conferences and meetings.

Drafted correspondence and other documents for CEO and department heads in company's voice.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.

Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Scheduled office meetings and client appointments for staff teams.

Volunteered to help with special projects of varying degrees of complexity.

Increased office participation in special events by creating newsletter with detailed calendars and other office updates.