Sarah Briscoe

Overview: The Australian Health Practitioner Regulation Agency (Ahpra) is the national body responsible for regulating health practitioners across Australia. It was established under the Health Practitioner Regulation National Law, which is enacted in all states and territories, creating a unified national framework for health practitioner registration and accreditation.

• Conducted routine inspections to ensure compliance with safety standards.
• Assisted in streamlining operational workflows, improving efficiency.
• Collaborated with team members to troubleshoot equipment issues quickly.
• Maintained accurate records of daily activities and incidents.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
• acilitate engagement and partnership with internal and external stakeholders in alignment with Ahpra’s national goals and the National Scheme Engagement Strategy 2020–2025.
• Build collaborative and productive relationships with local boards, committees, and key community, professional, employer, and government stakeholders.
• Coordinate and manage stakeholder engagement activities, including event planning, onboarding, local office communications, and representing the State/Territory Manager as required.
• Provide high-quality, confidential support and professional advice to the State/Territory Manager, including diary management, meeting support, and electronic file management.
• Collaborate on nationally focused projects and initiatives with strategic impact, working cohesively with the broader Engagement team network.
• Review, recommend, and implement improvements to service delivery and team processes, ensuring quality outcomes for stakeholders.
• Respond promptly and professionally to stakeholder requests, resolve issues, and escalate risks as appropriate.
• Support local and national reconciliation, health, safety, and wellbeing initiatives.
• Provide local office management support and administrative leave cover as required.

Key Achievements:

• Strengthened national collaboration and visibility through participation in national webinars, working groups, and cross-jurisdictional projects.
• Led or supported initiatives to improve stakeholder engagement, digital communication, and reporting, including the development of automated tools and accessible resources.
• Contributed to the planning and delivery of training, events, and strategic meetings with key service providers and internal teams.

Company Overview: MinterEllison is one of Australia's largest law firms, renowned for its legal and consulting expertise, inclusive culture, and commitment to creating lasting impacts for clients, people, and communities.

Key Responsibilities & Achievements:

• Delivered daily executive support to legal teams within Statutory Workers Compensation and Dispute Resolution, including Partners, Senior Associates, and lawyers, ensuring seamless administrative operations and responsiveness to dynamic priorities.
• Maintained strict confidentiality when handling sensitive legal and client information, exercising discretion and tact at all times, and ensuring secure storage and appropriate distribution in line with professional standards.
• Optimised executive time management by independently handling complex diary coordination, proactively scheduling meetings, sending calendar appointments, and preparing materials ahead of time—often with minimal instruction and using sound judgment to ensure readiness and efficiency.
• Maintained accurate and up-to-date calendar correspondence, including court orders, listings, and legal documents; scheduled complex meetings with practitioners, surgeons, witnesses, and barristers in preparation for trial, coordinating audio, visual, and web conferencing logistics.
• Supported end-to-end trial preparation, including compiling Brief to Counsel, and court documents and submitted electronic documents to Work Health Safety, Local, and Supreme Courts under strict deadlines
• Developing and maintaining knowledge and understanding of relevant program guidelines, legislation and policy frameworks.
• Provide support to Senior Associates on Australian Health Practitioner Regulation Agency (AHPRA), Local Government, Councils and Corporations matters while maintaining stringent confidentiality in preparing correspondence and court documents.
• Conducted large-scale conflict checks and maintained accurate records of papers and electronic correspondence.
• Reviewed and researched email correspondence, composed, transcribed, and edited confidential documents including letters and court materials; applied signatures for Partners, Senior Associates, and Associates to streamline workflows and reduce administrative burden.
• Answered and screened incoming calls in a professional and courteous manner, efficiently directing inquiries to the appropriate contacts and ensuring timely delivery of messages to relevant parties.
• Managed high-volume legal administration, including drafting cost agreements, maintaining fee estimates, processing client billings and invoices, and reconciling expenses; prepared and administered end-of-month billing cycles and handled payments for medical and expert reports, barristers’ fees, and other disbursements. Oversaw file management, including opening/closing files, scheduling hearings, arranging appointments, and maintaining organised client records.
• Liaised effectively with clients, legal professionals, and stakeholders, fostering strong relationships and facilitating clear communication channels.
• Performed general administrative duties including filing, photocopying, scanning, and ad hoc tasks as required by Partners and team members.
• Demonstrated initiative and autonomy in a fast-paced, collaborative team environment, consistently meeting competing priorities and deadlines.
• Demonstrated strong organisational skills, prioritised competing demands, and delivered results under pressure.
• Advanced proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)

• Provide exceptional customer service as the first point of contact for all clients, contractors and other team members over the phone and in front-of-house in a professional environment.
• Provide proficient reception/public relations duties for the firm in keeping with the firm’s mission statement, the performance standards set for the position and the overall objective of the firm’s image.
• Coordination and assist in the organising of functions, catering, meetings and other events of meeting rooms including attending to IT set up and refreshments.
• Provide assistance and support to Partners, Fee Earners, Executive Assistants and Practice Coordinators with written and verbal status updates related to progress on task.
• Prepare documentation for meetings for both internal & external clients.
• Assist with planning and coordinate all aspect of client meetings, events and staff training on and off site.
• Developing, maintaining and adhering to relevant program guidelines, legislation and policy frameworks.
• Understanding and identifying business risks and issues and confidently applying judgment to determine when escalation is required to help achieve resolution.
• Self-accountability in relation to ensuring that tasks are completed on time and to a high standard.
• Support Executive Assistants in creating, updating and maintaining quality, accurate and up-to-date records, data and work systems.
• Liaising effectively, sharing knowledge and working collaboratively within immediate, wider teams and Senior management to contribute towards the achievement of team objectives and priorities.
• Strategically plan with management for continuous improvement.
• Responsibility for local corporate tasks and coordination, in conjunction with Corporate Services, Business Services and Corp Serv Darwin Reception mail box.
• Escalate facilities management issues, IT liaison with video conference and fleet for NT Office.
• Collect and disburse mail including but not limited to mail, rounds and overnight services.
• Attend rounds at local Courts, Tribunals and other locations as required.
• Undertake stationery and stock management.
• Liaise with contractors and suppliers ensuring that office equipment is well maintained.
• Organise and provide support for reception relief duties during peak times and annual leave.
• Perform duties as the main point of contact for the office for all administrative matters and provide day to day office administrative assistance to the other teams.
• Strong business acumen, superb communication skills - highly literate with excellent grammar and spelling and high attention to detail.
• Demonstrate lateral thinking when completing day to day tasks and problem solving.
• Ability to work under pressure and manage conflicting priorities.
• Set priorities for tasks based on relative importance and urgency.
• Constantly strive to improve the quality-of-service provision and reduce turnaround time where possible.
• Email/correspondence management including reading, monitoring and responding to incoming emails or other correspondence on behalf of the Practice Coordinator.
• Maintaining confidentiality and discretion at all times with the ability to be self-motivated, multi task and work autonomously in a fast pace highly collaborative team environment.
• Extensive diary management, making reasoned decisions including proactively coordinating and arranging meetings, sending calendar appointments, using own initiative in providing reminders of upcoming meetings.
• Excellent prioritisation and organisational skills.
• Coordinate and manage personal schedules, including travel arrangements, accommodation and transportation.
• Answered and screened phone calls in a professional and courteous manner, directed calls to appropriate people and recorded messages and delivered to appropriate party in a timely manner.
• Contributed to smooth business operations by planning and organising meetings, conferences and seminar planning, including registration, attendance, badges and visitor passes.
• Connected and built relationships across the firm’s line of services and sectors while acting as a liaison to accomplish a wide array of initiative tasks.
• Maintain, process fortnightly, monthly expenses and client reports using Microsoft Excel spreadsheets.
• Monthly AMEX/Visa expenses reconciliation.
• Strong understanding of MS Office applications.
• Conduct and engage in correspondence with courts for Litigation, Real Estate searches and run large conflict checks.
• Meet all deadlines with publishers, conferences and litigation documents.
• Keep and maintain an accurate record of papers and electronic correspondence.
• Collaborated with other administrative team members, human resources on special projects and events.
• Ad hoc duties as required by the Team Leader; including general administrative tasks such as filing and photocopying.
• Update and maintain Material Data Safety Sheet in line with WHS guidelines.
• First Aid Officer and Deputy Fire Warden for the office.
• Nominated for Excellence Without Attitude within MinterEllison Corporate Services.

• Company Overview: DSS aspires to be Australia’s pre-eminent social policy agency. DSS mission is to improve the lifetime wellbeing of people and families in Australia through policies and programs that respond to need across people’s lives, encourage independence and participation and support a cohesive society.
• Supporting the team in establishing and managing contracts and grant agreements including monitoring performance against activity objectives, targets and outcomes and ensuring that accountability requirements are met.
• Planning and conducting effective and purposeful engagements with stakeholders to gather information, provide support and identify opportunities to improve performance, capability and outcomes.
• Developing and maintaining knowledge and understanding of relevant program guidelines, legislation and policy frameworks.
• Apply Commonwealth Grants Rules and Guidelines, Public Governance, Performance and Accountability Act and Grant Management Record Keeping Policy.
• Analysis information of reports, financial acquittals to assess risk and determine providers’ compliance with regulatory obligations and making sound recommendations and provide feedback.
• Understanding and identifying business risks and issues and confidently applying judgment to determine when escalation is required to help achieve resolution.
• Undertaking data analysis and providing timely accurate information, reports and recommendations.
• Creating, updating and maintaining quality, accurate and up-to-date records, data and work systems.
• Sharing knowledge and working collaboratively within immediate and wider teams to contribute towards the achievement of team objectives and priorities.
• Liaising effectively with senior management and team members.
• Supporting state manager in conducting strategic meetings with key service providers to monitor performance, gather program intelligence and build relationships.
• Support state manager in managing outlook and calendar.
• Prepare documentation for meetings for both internal & external stakeholders.
• Responsibility for local corporate tasks and coordination, in conjunction with the Business Support Hub, Delivery Coord & NT Coord.
• Contribute to briefings and reports for NT Office and National Office use.
• Maintain relationships with the service sector and other funding agencies.
• Assist with planning and coordinate all aspect of stakeholder meetings and training on and off site.
• Provided assistant directors and team members with written and verbal status updates related to progress on task.
• Manage a variety of administrative and clerical functions in a high – volume office.
• Responsible for property management, IT liaison, fleet management and visitors for NT Office.
• Supervise the work conducted by contractors, repairs and maintenance workers.
• Resolve facilities management issues.
• Arrange travel bookings and acquit travel for state manager / senior management.
• Extensive administration duties.
• Maintained financial databases.

• Supporting the team in establishing and managing contracts and grant agreements including monitoring performance against activity objectives, targets and outcomes and ensuring that accountability requirements are met.
• Planning and conducting effective and purposeful engagements with stakeholders to gather information, provide support and identify opportunities to improve performance, capability and outcomes.
• Developing and maintaining knowledge and understanding of relevant program guidelines, legislation and policy frameworks.
• Apply Commonwealth Grants Rules and Guidelines, Public Governance, Performance and Accountability Act and Grant Management Record Keeping Policy.
• Analysis information of reports, financial acquittals to assess risk and determine providers’ compliance with regulatory obligations and making sound recommendations and provide feedback.
• Understanding and identifying business risks and issues and confidently applying judgment to determine when escalation is required to help achieve resolution.
• Undertaking data analysis and providing timely accurate information, reports and recommendations.
• Creating, updating and maintaining quality, accurate and up-to-date records, data and work systems.
• Sharing knowledge and working collaboratively within immediate and wider teams to contribute towards the achievement of team objectives and priorities.
• Liaising effectively with senior management and team members.
• Supporting state manager in conducting strategic meetings with key service providers to monitor performance, gather program intelligence and build relationships.
• Support state manager in managing outlook and calendar.
• Prepare documentation for meetings for both internal & external stakeholders.
• Responsibility for local corporate tasks and coordination, in conjunction with the Business Support Hub, Delivery Coord & NT Coord.
• Contribute to briefings and reports for NT Office and National Office use.
• Maintain relationships with the service sector and other funding agencies.
• Assist with planning and coordinate all aspect of stakeholder meetings and training on and off site.
• Provided assistant directors and team members with written and verbal status updates related to progress on task.
• Manage a variety of administrative and clerical functions in a high – volume office.
• Responsible for property management, IT liaison, fleet management and visitors for NT Office.
• Supervise the work conducted by contractors, repairs and maintenance workers.
• Resolve facilities management issues.
• Arrange travel bookings and acquit travel for state manager / senior management.
• Extensive administration duties.
• Maintained financial databases.

• Company Overview: DoH encourages older people to live active and independent lives. While working to deliver quality, affordable and accessible aged care and carer support services for older people, through subsidies and grants, industry assistance and training and regulation of the aged care sector.
• Assist the senior program manager in developing, managing, delivering and promoting the foundation’s grants programme.
• Planning and conducting effective and purposeful engagements with stakeholders to gather information, provide support and identify opportunities to improve performance, capability and outcomes.
• Facilitate regular communication to providers and organisations on the telephone, email correspondence and in person.
• Developing and maintaining knowledge and understanding of relevant program guidelines, legislation and policy frameworks.
• Analysis information of reports, financial acquittals to assess risk and determine providers’ compliance with regulatory obligations and making sound recommendations and provide feedback.
• Understanding and identifying business risks and issues and confidently applying judgment to determine when escalation is required to help achieve resolution.
• Sharing knowledge and working collaboratively within immediate and wider teams to contribute towards the achievement of team objectives and priorities.
• Liaising effectively with senior management.
• Conduct occasional field visits to remote communities in accordance with the monitoring and evaluation plan for the program.
• Facilitated travel bookings.
• Extensive administration duties.
• Maintained financial databases.

• Company Overview: Power and Water Corporation is responsible for electricity transmission and distribution and provides water and sewerage services across the Northern Territory, an area of more than 1.3 million square kilometres. Owned and operated by the Northern Territory Government, Power & Water Corporation is the Territory’s premier provider of electricity, water and sewerage services.
• Delivering quality customer service to customers on the telephone and in person
• Ensuring WHS compliance
• Cash handling procedures
• Liaising effectively with both team members and management
• Opening and closing shop front
• Allocating daily tasks
• Managing and developing stakeholder relationships
• Complying at all times with legislative requirements
• Call center operations

• Previously known as Chemtrans