Sarah Brooks

Liase between clients, builders, contractors and developers

Process sales via Point of Sale system

Maintain product knowledge, pricing, and current promotions

Impeccable customer service

Able to work in fast paced environment

Proficient in Microsoft Word, Outlook and POS

Able to adapt to immediate and unforeseen challenges

Can quickly learn new processes

Ability to accurately follow direction

Detail orientated

Creating of documents and quotes

Can remain focused when carrying out repetitive work for long periods of time

Great energy levels on shop floor

Ability to be solution based

Enthusiastic attitude

Comprehensive knowledge of sales techniques and best business practices

• Met with over [Number] customers per week to discuss design vision and individual needs.
• Consistently stayed under client's budget for projects.
• Prepared original and relevant options for clients suitable to individual requirements.
• Contacted other contractors to assist in job duties.
• Applied skill in color theory and composition to bring client visions to fruition.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Built strong vendor relationships to facilitate favorable pricing on required materials.
• Identified design requirements for each project.
• Assisted in development of new materials for design projects.

Developed business plan and budget to maximize profitability.

Analysed market trends and customer feedback to identify opportunities for growth

.Sales and activity reports and other performance data,

to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Prepare contracts and negotiate revisions, changes and additions to contractual agreements with clients, suppliers and subcontractors

.Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully

Generated new business through effective prospecting, telemarketing, territory planning and relationship building

Evaluated clients' needs and created plan of action to provide solutions

Exceeded customer requirements with accurate and deliverable solutions

Identified and resolved issues regarding sales and business strategy

Answered customer questions about products and services, helped locate merchandise, and promoted key items

Provided exceptional customer service to foster client loyalty and satisfaction

Greeted customers and provided product advice to increase sales.

Impeccable customer service

Bakery and product knowledge

POS

Cash handling

Barista

Wholesales point of contact

Taking and preparing customer orders

Stock ordering/receiving deliveries

Daily food preparation

Clean and maintain bakery area

Managing customer complaints

Monitoring baked goods on display

Bakery opening and closing operations

Tracking ingredient expiry dates

Answer customer questions

Clean and stock bakery

Coordinated inventory

Preparing ingredients for cooking

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Participated in store meetings and product training sessions to understand and sell products

Answered customer questions about products and services, helped locate merchandise, and promoted key items

Performed inventory control procedures to manage stock

Built relationships with customers and community to promote long term business growth

Maintained store visual standards by setting up window and interior displays to merchandising guidelines

ePrformed effectively in self-directed work environment, managing day-to-day operations and decisions

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

Identified and resolved issues regarding sales and business strategy

Provided exceptional customer service to foster client loyalty and satisfaction

Exceeded customer requirements with accurate and deliverable solutions

Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.

Informed customers of promotions to increase sales productivity and volume.

Impeccable customer service in a fast paced environment

Cleaning and sanitising work areas, seating areas and equipment/tools

Waiting tables

Cafe set up and shut down

Waiting tables

Greeted customers and took orders for coffee drinks, food items, and other beverages.

Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Operated cash registers to process customer payments

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Promoted additional items with beverages, increasing store sales.

Greeted customers upon entering the store and provided assistance with product selection

Daily operations of the bottle shop including the cleanliness and presentation of the store

Assisting running tastings, creating an experience to our customers

Storing of merchandise

Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs

Drove store revenue by offering customers accessories and related purchases to complete selections

Maintained store visual standards by setting up window and interior displays to merchandising guidelines

Developed and maintained knowledge of current sales and promotions

Answered customer questions about products and services, helped locate merchandise, and promoted key items

Selected correct products based on customer needs, product specifications and applicable regulations

Recorded accurate and efficient records in customer database

Performed inventory control procedures to manage stock

Presented professional image consistent with company's brand values

Consulted with businesses to supply accurate product and service information

Contributed to team objectives in fast-paced environment

Handled cash register operations and customer transactions to process payments

Exceeded customer requirements with accurate and deliverable solutions

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Contributed to event marketing, sales and brand promotion

Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff

Communicated orders to vendors, scheduling carriers for pickup if needed.

Responsible for all paperwork relating to the receiving and dispatching of goods

Product handling and storage requirements

Organised warehouse space for efficient storage of goods.

Identified, labelled and tracked inventory with computerised systems.

Manage the storage and safekeeping of goods in workshop and warehouse

Liason between warehouse staff, delivery drivers, trades staff, show room consultants and administration staff

Helping develop warehouse operations system

Pcked stock according to order sheets and prepared for transport.

Received and checked incoming goods for damage and discrepancies with paperwork

Pperated equipment such as hand trucks, pallet jacks and forklifts on daily basis

Rotated merchandise and displays to feature new products and promotions

Packed, secured, labeled and applied postage to materials to prepare items for shipment

Verified orders by comparing names and quantity of items packaged with shipping documents

Sorted and delivered materials to different work areas and staff

Processed required paperwork to expedite handling of shipped and received goods

Monitored inventory to maintain sufficient supply levels to meet business and customer needs

Communicated with carrier representatives, arranging for special deliveries and shipment receipts

Partnered with representatives from different carriers to arrange materials shipments

• Inspected merchandise for quality and arranged proper display location on floor.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
• Increased customer engagement by providing knowledgeable product recommendations.
• Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
• Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
• Collaborated with store managers to determine best placement for merchandise displays.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Enhanced overall store appearance by applying careful consideration to product and display locations.