Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Sarah Bruce

Capel Sound,VIC

Summary

Dedicated Aged Care Worker and Professional Cleaner, recognized for exceptional service at Regis Aged Care and Essential Cleaning Services. Excelled in providing compassionate care and maintaining high cleanliness standards, enhancing client satisfaction and well-being. Skilled in time management and relationship building, consistently received positive feedback for improving residents' quality of life. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Aged Care Worker

Regis Aged Care
03.2023 - Current
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
  • Promoted social interaction for isolated seniors through engaging group activities.
  • Received consistent positive feedback from residents and their families due to exceptional care delivery.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Scheduled and accompanied clients to medical appointments.
  • Continually updated knowledge in aged care practices by attending professional development courses regularly.
  • Provided emotional support to families during difficult times, offering reassurance and guidance.
  • Collaborated with healthcare professionals to develop personalized care plans for each resident.
  • Ensured timely completion of required documentation, maintaining accuracy in medical records management systems.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Professional Cleaner

Essential Cleaning Services
02.2015 - 02.2023
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.

Education

High School -

Alexandra Secondary College
Alexandra, VIC

Skills

  • Toileting support
  • Personal Hygiene Assistance
  • Dementia Care
  • Feeding Assistance
  • Mobility Assistance
  • Compassionate Care
  • Transfer Techniques
  • Palliative Care
  • Pressure area care
  • Oral hygiene maintenance
  • Continence Care
  • Nutrition management
  • Respectful and Compassionate
  • Time Management
  • Dependable and Responsible
  • Basic Housekeeping
  • Documentation
  • Relationship Building
  • Fast Learner
  • Clear Communication
  • Deep cleaning expertise
  • Reliability and punctuality
  • Chemical Handling
  • Housekeeping
  • Cleaning and sanitizing
  • Disinfection Practices
  • Customer Service
  • Laundry services
  • Quality Assurance
  • Restroom Servicing
  • Decision-Making
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication

Certification

  • PCA - Personal Care Aide

references

Kylie Cavanagh 0428069473

registered nurse


Sharron Ross 0422546211

previous cleaning client


Danielle Short 0492971800

friend 


Belinda Williams-Paul 0438111232

caravan park manager, Robin Park Safety beach


Teresa Blyth 0432277573

professional cleaner 


Leah Elizabeth 0407650900

Regis aged care






Timeline

Aged Care Worker

Regis Aged Care
03.2023 - Current

Professional Cleaner

Essential Cleaning Services
02.2015 - 02.2023

High School -

Alexandra Secondary College
Sarah Bruce