Sarah Burgess
Brisbane,QLD
Summary
Experienced professional with several years experience in criminal justice, risk management and analysis both in Australia and England. Energetic, highly motivating and detail-orientated professional with extensive knowledge of working with vulnerable/complex groups of people. Well-versed in criminology. Vast background in field supervision, case management and risk analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Principal Right to Information Officer
Department of Child Safety, Disabilities and Seniors
Brisbane, QLD
02.2024 - Current
- Liaise, consult, negotiate and provide expert advice to internal and external clients and organisations in relation to specific requests under the Right to Information Act 2009 and the Information Privacy Act 2009 or administrative release.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Created training materials and conducted group trainings on new processes or procedures.
- Exercise decision making power under the Right to Information Act 2009 and the Information Privacy Act 2009 and in accordance with administrative release guidelines, regarding access and amendment to information recorded on departmental documents.
- Contribute to the preparation for appearances before the Information Commissioner when decisions are subject to external review.
- Maintain an awareness of recent government developments and trends to ensure best practice Right to Information, Information Privacy and administrative release decis
Senior Complaints & Risk Advisor
Department of Education
Brisbane, QLD
08.2023 - Current
- Completed complex complaint assessments in relation to suspected allegations of corrupt conduct as defined under Crime and Corruption Act 2001, as well as Public Service Commission's Conduct and Performance Excellence (CaPE) framework.
- Prepare referrals to external stakeholders such as Crime and Corruption Commission and the Queensland Police Force.
- Maintain Professional Standards records, case and file management systems.
- Interpret, apply and effectively implement legislation.
- Effectively manage public interest disclosures submitted under the Public Interest Disclosure Act 2010.
- Effective stakeholder engagement with ongoing consultations with stakeholders such as Human Resources (regional), principals and customers.
- Development of appropriate risk assessments which appropriately mitigate risk levels presented towards students, staff, disclosures and the good order of the school.
Right to Information Officer
Department of Youth Justice, Child Safety and Women
Brisbane City, QLD
09.2021 - 11.2023
- Research departmental files and prepare reports in relation to requests for care history summaries, Forde Redress documents and Time in Care Information.
- Assist in the maintenance of the digital library.
- Provide advice to internal and external clients in relation to specific requests for departmental information under current legislation.
- Exercise decision making power as required under the Right to Information Act 2009 and Information Privacy Act 2009.
Case Worker
Youth Justice
Brisbane, QLD
02.2021 - 09.2021
- Provided behavioral analysis and therapeutic treatment planning and developed ongoing risk & needs assessments in the management of 21 Youth Offenders.
- Collaborated with team members to identify and accomplish agency objectives.
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Created, organised and maintained files, case notes and electronic databases.
- Pro-actively work to reduce re-offending through the use of culturally appropriate/informed, collaborative and evidence based processes.
- Prepare and present verbal and written reports to the Children's Court on behalf of the Chief Executive. Conduct Pre and Post Court interviews, prepare quality pre-sentence reports, affidavits and other relevant documentation.
Probation Officer
London Community Rehabilitation
London, United Kingdom
12.2017 - 08.2020
- Maintained positive and professional working relationships with 60 Adult Offenders.
- To provide professional advice and assessment, including written reports to the courts, Parole Board and other Criminal Justice agencies and partnership organisations.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Attend professional meetings with stakeholders in local government initiative, Integrated Offender Management Programme, of which i was the active Lead for Probation.
- Working collaboratively within a team, maintaining effective relationships and provide professional guidance for new staff as an appointed Mentor.
- Counselled offenders with legal, substance abuse, domestic abuse, mental health, employment and personal problems.
- Developed offender case plans based on analysis of criminogenic needs and risk.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Probation Officer
Queensland Corrective Services
Ipswich , QLD
02.2017 - 01.2018
Education
Bachelor of Justice - Criminology
Queensland University of Technology
Queensland, Australia06.2016
Skills
- Case planning
- Analysis
- Risk Management
- Highly Effective Communication
- Stakeholder Engagement
- Records Management
- Intervention Planning
- Report Writing
Accomplishments
- Queensland Corrective Services Award for Excellence in Innovation - 2017
- Sponsorship in the United Kingdom by Community Rehabilitation Company to maintain role as Integrated Offender Management Programme lead for Probation.
Certification
- Certificate IV in Correctional Practice - 2017
Additional Information
- Adrian Camilleri, Manager (Principal Right to Information Officer)
Department of Child Safety, Disabilities and Seniors - adrian.camilleri@dcssds.qld.gov.au
- Catherine D'Hage, Manager (Senior Complaints& Risk Advisor)
Department of Education - catherine.dhage@qed.qld.gov.au
Timeline
Principal Right to Information Officer
Department of Child Safety, Disabilities and Seniors
02.2024 - Current
Senior Complaints & Risk Advisor
Department of Education
08.2023 - Current
Right to Information Officer
Department of Youth Justice, Child Safety and Women
09.2021 - 11.2023
Case Worker
Youth Justice
02.2021 - 09.2021
Probation Officer
London Community Rehabilitation
12.2017 - 08.2020
Probation Officer
Queensland Corrective Services
02.2017 - 01.2018
Bachelor of Justice - Criminology
Queensland University of Technology
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