Sarah Callahan
Nollamara,Western Australia
Summary
Dynamic administrative professional with extensive experience in multiple industries excelling in office administration and community relations. Proven ability to manage complex calendars and maintain accurate records, fostering strong relationships through effective communication and conflict resolution. Adept at implementing policies that enhance student safety and academic success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Principal's Assistant
Carmel School
Dianella , Western Australia
01.2023 - Current
- Provided administrative support to ensure efficient operation of the office.
- Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions.
- Managed calendars for multiple people within a department simultaneously.
- Maintained accurate records of student attendance, grades, and disciplinary action in accordance with school policy.
- Greeted visitors upon arrival at the school office and directed them to appropriate personnel.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organised daily tasks for the principal including filing paperwork, creating agendas, and distributing mail.
- Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
- Resolved various situations to cultivate strong student and parent relationships.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Monitored school administration activity and implemented policies to support student safety, inclusion and academic success.
Receptionist
Capital Partners Private Wealth Advisors
West Perth , Western Australia
04.2020 - 01.2023
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Monitored office supplies inventory and placed orders when necessary.
- Coordinated company events with venues and advised staff of pertinent details.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Ensured cleanliness and organisation of the reception area to maintain a professional atmosphere.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Recruitment Specialist
Health Training Australia
Nedlands, Western Australia
05.2019 - 04.2020
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Coordinated and scheduled interviews, facilitating smooth communication between candidates and hiring teams.
- Developed relationships with field team to assist in developing pool of candidates.
- Conducted background checks and reference checks as part of the pre-employment screening process.
- Contacted all job applicants to inform them of their application status.
- Maintained and updated organisational charts, employee handbooks or performance evaluation forms.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Interpreted and explained human resources policies, procedures or regulations.
- Supervised, coached, and mentored recruiters to achieve individual and school recruitment targets.
- Negotiated salary and benefits packages with candidates, ensuring alignment with budget constraints and market rates.
Receptionist
Australian Medical Association
Nedlands, Western Australia
04.2017 - 05.2019
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Ensured cleanliness and organisation of the reception area to maintain a professional atmosphere.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Administrative Assistant
United Voice Union
East Perth , Western Australia
02.2017 - 04.2019
- Conducted research, compiled and typed statistical reports, synthesised information and provided excellent communication to disseminate information throughout organization.
- Conducted research on various topics as requested by management.
- Maintained inventory of office supplies and placed orders when necessary.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Handled incoming calls and directed callers to appropriate department or employee.
- Developed and maintained filing systems for confidential documents and records.
Education
High School Diploma -
St Norbert College
Queens Park, Western Australia 10-2015
Skills
- Office administration
- Student evaluation
- Calendar management
- Record keeping
- Visitor management
- Data entry
- Communication skills
- Conflict resolution
Certification
- Certificate II & III in Music - Completed 2014 & 2015
- Certificate II in Retail Makeup & Skincare - Completed 2016
References
References available upon request.
Timeline
Principal's Assistant
Carmel School
01.2023 - Current
Receptionist
Capital Partners Private Wealth Advisors
04.2020 - 01.2023
Recruitment Specialist
Health Training Australia
05.2019 - 04.2020
Receptionist
Australian Medical Association
04.2017 - 05.2019
Administrative Assistant
United Voice Union
02.2017 - 04.2019
High School Diploma -
St Norbert College
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