Sarah Campbell
Sydney,NSW
Summary
Throughout past experiences, I have developed excellent communication and analytical skills. I’ve gained a range of experiences through education and in working environments to date. I’m a hardworking, enthusiastic Business Studies Graduate seeking employment within a reliable, successful company to use and develop my knowledge and expertise to be an outstanding employee. I believe providing admirable customer service is key to the success of any organisation as it helps to build a companies reputation and lead to repetitive sales.
Overview
6
6
years of professional experience
Work History
Marketing Events Assistant
LBVG Marketing
03.2022 - 10.2023
- Travelled across the country to ensure detailed correct delivery of Special events.
- Marketing products such as alcohol brands and promoting sales in selected stores.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Staff Officer
Northern Ireland Courts And Tribunals Service
03.2022 - 10.2023
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Responded to calls from debtors or supervisors and communicated situation details to other officers to ensure the case was being handled effectively.
- Dealt with high levels of GDPR and data handling to ensure the a high level of security of the general public.
Front of House
Ollies Nightclub
07.2022 - 01.2023
- Established welcoming atmosphere by greeting each guest warmly and hosting them to their reserved tables.
- Helped guests at tables when in need of assistance including restocking alcoholic bottles for the table.
- Selling any free tables on the door on the night.
- Utilising VIP list to guarantee the accurate admission of individuals through the VIP entrance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering alcohol bottles, filling beverages, and retrieving items for guests.
Promotional Sales Representative
Brand Connect Promotions
10.2019 - 09.2022
- Face to Face Sales alleviating demands on bar staff and boosting bar's profitability.
- Front of House and Street PR for bar's including ticket scanning and hostessing.
- Selling promotional drinks in a range of venues such as nightclubs and events.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout experience.
- Took orders, answered customer questions, and informed of accurate wait times.
Sales Assistant
Zara
12.2019 - 10.2021
- Helped customers locate products and checked store system for merchandise at other sites
- Maintained a clean and organised inventory and curated displays of seasonal clothing and accessories
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Happily, guide customers through the process of successfully finding their ideal styles and sizes
- Handled POS system transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow
- Actively stay informed about the latest sales offerings and loyalty programmes
- Involvement in the training of new employees, being able to effectively communicate the processes and standards so that the business runs smoothly even with staff turnover.
Bartender
Bennetts
09.2017 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
GCSE
Portadown College2017
A-Levels
Lurgan College2019
Bachelor of Science - Business Studies
University of Ulster
Belfast 06.2023
Skills
- Written and Verbal communication
- Teamwork and Leadership
- Problem Solving
- Regulatory and Legal Compliance
- Signage and Display Preparation
- Customer Service
- Organisation
- RSA License
References
References available upon request.
Timeline
Front of House
Ollies Nightclub
07.2022 - 01.2023
Marketing Events Assistant
LBVG Marketing
03.2022 - 10.2023
Staff Officer
Northern Ireland Courts And Tribunals Service
03.2022 - 10.2023
Sales Assistant
Zara
12.2019 - 10.2021
Promotional Sales Representative
Brand Connect Promotions
10.2019 - 09.2022
Bartender
Bennetts
09.2017 - 09.2019
GCSE
A-Levels
Bachelor of Science - Business Studies
University of Ulster
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