Sarah Carige
Brisbane,Australia
Summary
Demonstrated success in public health project and team management, including epidemiology, statistical analysis and literature reviews. Skilled in technical writing, surveillance and field research. Results-driven and proactive with a diligent, responsive and resourceful nature. Experienced in promoting health of diverse populations, preventing diseases and optimizing current tracking, assessment and containment programs. Motivated to strengthen responses by thoroughly analyzing and interpreting [Type] data. Subject matter expert in [Type] diseases.
Overview
10
10
years of professional experience
Work History
Primary Care and Chronic Disease Coordinator
Western Queensland Primary Health Network
01.2022 - 06.2023
- Coordinate the delivery of change management programs to build practice capability in accordance with funding contracts, planned service priorities and outcomes, Quality Management Systems and Service Level Agreements
- Managing service provider schedules/contracts and deliverables through Open Windows
- Ensure all activities support WQPHN’s Strategic Plan and commissioning model to collaboratively contribute to our vision: Western Queenslanders experiencing better health
- Build strong, trusting and sustainable relationships with Primary Health Facilities such as General Practices, focusing on the Practice Manager (if present) as the hub of the practice
- Build positive, working relationships with hospitals, pharmacies and other service provider networks
- Maintain communication channels with a range of stakeholders including commissioned health service providers and community agencies
- Champion the Western Queensland Primary Health Practice Support model of care: Creation of guides to assist with increasing positive patient outcomes
- Facilitate practices to complete PDSAs
- Facilitate practices to complete Action Plans to identify specific priorities for each clinic over a 12-month period
- Support the implementation of administration systems and guidelines for the implementation of the model, GP Management Plans, Team Care Arrangements, Annual Cycles of Care, Health Assessments, Recalls and Reminders, and PHC Business Development reports
- Advise on and develop practice competencies in patient data management, software solutions and tools, for example: leveraging Medicare/MBS items claiming and the practice incentive payment system for practice improvement and sustainability; registration and use of MyMedicare including access via PRODA and HPOS, other digital health systems and eHealth as applicable, e.g
- Telehealth, Goshare, eConsultant, Videocall and the GP Virtual Integration Program in collaboration with Mater Research Institute
- PEN CAT/CAT 4 Plus, and Pat uptake
- Assist with utilization of the WQPHN Dashboard to improve patient outcomes and increase screening and health assessment access
- Assisted with accreditation and clinical audit, quality improvement and testing data quality whilst providing feedback generally on patient management systems
- Provide training, resources and education to primary healthcare providers and the administration staff to support capacity for accreditation, and quality improvement initiatives, for example: improving access for target groups; Closing the Gap; case management of complex chronic conditions; prevention and early intervention strategies (e.g
- Cervical screening); immunization programs; research pilot programs (such as GP VIP); preparing grant applications for education
- Mostly in collaboration with MRI; and program reporting
- Contribute to health needs assessment and planning by using and interpreting primary healthcare practice data for current and future health needs, and assist regional Service Mapping to gain understanding of services delivered and duplication of services
- Support access to professional development forums and quality improvement networks for primary healthcare providers
- Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position
- Utilize Word, Excel, Canva, PowerPoint, MS Teams, Zoom, Open Windows, Sharepoint, Adobe Acrobat, The Clinician (during creation of Zedoc), Google docs and PowerBi.
COVID-19 Coordinator
Western Queensland Primary Health Network
01.2022 - 06.2023
- Creation and Management of Multiple Projects: Child education project, Winter preparedness, Nurse home visits, GP capacity support, Entry concierge program
- Create Short Form Agreements
- Creation and Organisation of initial phase of Schedules/contracts for projects in collaboration with the WQPHN Contracts team
- Utilize Word, Excel, Canva, PowerPoint, MS Teams, Zoom, Open Windows, Sharepoint, Adobe Acrobat, The Clinician (during creation of Zedoc), Google docs and PowerBi
- Collaborate with a digital health platform to create a symptom and vital sign observation system with alerts and SMS (Zedoc)
- Updating website
- Updating weekly newsletter
- Sending out data to relevant LGA parties regarding covid and vaccinations weekly
- Sending out information regarding Aged care Outbreak reports from DOHAC
- Creating and updating weekly “Cheat sheet” for GPs to access
- Understanding ongoing changes with COVID community pathways and updating Primary healthcare providers
- Collaborating with Pharmacies, RACF and HHS in Western QLD to ensure adequate supply of Lageviro and Paxlovid within the region
- Support the Practice Capability & Innovation (PCI) Program Manager and Executive Manager to coordinate
- Support health providers to navigate the Health Direct Care Pathways and system, identifying COVID+ patients that have not been allocated a GP or services whilst isolating, including pathways to escalate or deescalate a patients care as required e.g
- Referral to a Hospital in the Home (HITH), Hospital in-patient or RFDS retrieval service
- WQPHN COVID-19 response engagement with involved jurisdictions e.g
- HHS, General Practices, Aboriginal and Islander Community Controlled Health Services (AICCHS) or Aboriginal Medical Services (AMS), Royal Flying Doctors Service (RFDS), Health Workforce Queensland and others
- Support and assist the Program Manager and COVID-19 Taskforce to assess expressions of interest (EOI), Request for Information (RFI) and other such requests to participate in ongoing phases of the national COVID-19 vaccination rollout strategy for the designation of participating practices
- Provide assistance to participating practices, Commonwealth funded General Practitioner led Respiratory Clinics (GPRC) and AICCHS
- Prepare materials to support practices to meet the requirements of the program whilst managing COVID, including resource development, Community of Practice networks, COVID+ Care pathways guidelines and resources, Health Pathways, Vaccine and Infection Control Education sessions depending on developing needs
- Coordinate with, DoH and GPRC’s to establish infrastructure needs of practices and COVID-19 program education and needs
- Establish good communication channels with other WQPHN COVID roles: Regional Officers, COVID Community Support; Project Officer, COVID Support & Education; and COVID Response Manager (Vaccinations) to ensure all COVID programs communicating and working together to provider a joined up service to COVID+ Patients in all WQ Communities
- Work in collaboration with the PCI Coordinators and the WQ Health Pathways when connecting with General Practices, RFDS and AICCHs
- Work with the COVID Program Manager and Executive Services Unit to develop a communication plan for the COVID program including WQPHN COVID website, Mailchimp communications, media releases, updates for ministers, key interested parties, general practices/AICCHS, HHSs and others
- Continue to develop and update Information Packs on the WQPHN’s COVID website
- Provide support to the PCI Program Manager and Executive Manager to provide regular updates, reports and communication to WQPHN Executive Management Team, HHS executive teams, DoHAC and other interested parties
- Participate in the COVID Meetings including the COVID Leads and HEOC weekly meetings
- Provide a regular update on key achievements, challenges or potential risks and issues.
Registered Nurse
Australian Red Cross Lifeblood
09.2019 - Current
- Provide a positive experience for all donors by respecting their time and demonstrating genuine appreciation of their generous gift
- Ability to safely insert 16g needles with one attempt
- Ability to safely manage and work with Apheresis machines including Platelet collections and Plasma
- Ensure all donors are provided with the best experience possible
- At all times provide donors with great customer service (donors filled out feedback at the end of their donations
- Oversee and undertake complex donor assessments and liaise as required with the Medical Officer
- Oversee and undertake the assessment of first time and return (not donated in the last 2 years) donors
- Oversee and undertake Autologous and Directed donations
- Uphold the privacy and confidentiality of information provided by donors
- Oversee the management of adverse donor reactions quickly and appropriately, inclusive of first line recovery procedures in the event of donor reaction and initiate allergic reaction treatment
- Understand the drivers of collection targets across all types of blood collection
- Understand and contribute to the team’s achievement of the Centre’s targets, specifically, but not limited to: Collection targets, Re-booking rates of donors for their next appointment of Conversion of WB donors to Apheresis/Platelets, Donor throughout time, Reducing wastage
- Participate in Marketing initiatives that enhance donor recruitment and retention
- Ensure that the regulations governing blood collection are adhered to by working to established routine and procedures
- Adhere to the cGMP
- Provide clinical expertise to support the Donor Centre Manager in resolving any emerging pattern of issues from regular review of the Continuous Improvement and Corrective Action System (CICA’s)
- Strictly follow SOPs across the control points of all collections
- Ensure documentation is completed and entered correctly, within the required timeframe, into the National Blood Management System (NBMS)
- As part of the team, ensure that all materials, equipment and environment meet the specified standards, including temperature control
- Identify opportunities, make recommendations and implement improvements to processes, systems and work practices
- Occupational Health and Safety
- Comply with Blood Service OHS policy and procedure and meet requirements of legislative duties.
Nurse Immunisation Tutor
Australian College of Nursing
02.2021 - 01.2022
- Attend and participate in orientation programs provided by the course coordinator
- This may be conducted face to face, online or via teleconference/videoconference at a time negotiated between ACN and the Contractor
- Initiate, maintain and record twice weekly (minimum) contact with students through CNnect and/or telephone/email
- It is anticipated that at least 4 – 6 hours a week will be spent on tutor/marker activities
- Also, maintain regular contact with relevant subject coordinators – at least once a week
- Provide advice, guidance and feedback during the student/s enrolment in the course through telephone contact, email or web based discussions, within a 48-hour time frame and be available to respond to student enquiries at agreed times
- Report any changes in progression discussed with the course coordinator
- Comply with the current edition of ACN’s “Student Guide” and Student management policy which is published to provide students and tutor/markers with guidelines and regulations relating to all aspects of course work, including student progression, recognition of a student at risk and satisfactory completion of a units of study/cluster or course
- Agree to maintain confidentiality related to any of ACN’s intellectual property contained in learning guides and resources provided to the external education service provider to assist in the facilitation of students
- Maintain accurate student records (online portal) within CNnect within 10 days of completion of the unit(s) of study/course
- Participate in any educational evaluation processes conducted by ACN
- Liaise with the identified ACN coordinator in regard to all other aspects in management of the units of study/cluster or course.
International Course Coordinator
Key 2 Learning College
06.2018 - 05.2019
- Coordinate development and delivery of Courses in consultation with CEO
- Trainer at Key to Learning for First Aid
- Ensure students are provided with support according to Key 2 Learning Policies and Procedures
- Maintain student records according to internal and external policy/procedure (When I commenced with K2L I created a spreadsheet of all students so that we were able to track student attendance and ensure they were complying with 80% attendance)
- Attend regular professional development to maintain currency in areas of focus including Health, training and CRICOS
- Deliver training (as required) to ensure high standards in training outcomes
- Deliver project work (as required) to ensure high standards in project outcomes
- Assist with administrative/clerical functions as required
- Deliver Courses and Programs in accordance with pre-determined timetables
- Organize Student Placements with facilities
- Collaborate with Staff and Students prior, during and after placement to resolve any issues and address any concerns
- Organize TAS/Schedule for each Course
- Changing the course curriculum to ensure that K2L are providing students with subjects they are able to comprehend and complete
- Catching up on past assessments and organizing due dates and ensuring student accountability (Ensuring there are strict deadlines that all students are aware of for assessments)
- Initiating and completing Student Support plans as well as following through with support process required
- Addressing current issues with Students and informing the CEO in certain cases
- Including student Attendance, students who are non-compliant with Policy and procedures as well as assessment submission
- Addressing any issues/concerns the Facilities voice in regards to the students and what we can do to further support the student as well as the facility
- Organizing and attending meetings for trainers or students when required
- Processing COEs when required/requested
- Attending student interviews when required or requested
- Discussing and implementing plan for student progression (and continuously updating CEO) to catch up on outstanding assessments
- Providing 1:1 support for each student when concerns have been raised and providing support or directing students to support resources
- Overseeing administration of student progress
- Monitoring some applications, offers and enrollment
- Marking student final assessments
- Creating CoEs on PRISMS
- Keeping a record of student assessments, collaborating with other team members and training administrator in regards to that record
- Recent trip to Vietnam representing Key 2 Learning trainers at aged care, government and education facilities.
Immunization Nurse
Medimobile (Corporate and Government Vaccinations)
03.2018 - 07.2018
- Responsible for the administration of vaccinations within an office environment autonomously
- Ensuring all administration responsibilities are completed such as completion of patient consent forms, patient lists and uploading information online within the timeframe provided
- Store vaccines correctly and ensure that the cold chain is not compromised
- Ability to respond appropriately to a patients’ reaction to the vaccine including management of anaphylaxis (including the delivery of adrenaline if required) and vasovagal episodes
- Ensuring patients privacy.
Clinical Facilitator
HealthCare Australia (Nursing Agency)
10.2017 - 07.2018
- Responding positively to the immediate concerns and needs of the students and the health care facility/service if unforeseen problems arise during the clinical experience
- Actively recognizes and manages any performance concerns to ensure students are successful in meeting the facilitation requirements including additional support
- Actively engages and updates the university on student performance or discrepancies
- Becoming familiar with the course and relevant unit objectives and liaise with staff to provide opportunities for the students to meet the relevant unit objectives whilst actively facilitating these learning opportunities
- Taking a student-centered approach, being patient and supportive of student learning
- Providing feedback to the relevant unit coordinator regarding clinical experience, learning contracts and attendance
- Demonstration of clinical expertise and conducting pre-briefing and debriefing sessions with students whilst documenting all relevant information regarding student assessment, incident reports or issues which related to the clinical placement
- Clearly and consistently communicating expectations of students while on practicum whilst providing regular feedback
- Maintain the standards and expectations of the School of Nursing and the relevant health care facility/service and evaluate student performances based on those standards as well as the unit objectives
- Seeking specific feedback from health care facility/service staff relating to students’ clinical performance
- Actively facilitating learning opportunities that are relevant to student and clinical unit learning objectives.
Registered Nurse
Healthcare Australia (Nursing Agency)
10.2014 - 07.2018
- Contracts in Metropolitan Queensland and Rural Queensland Care: Emergency, Brain Injury, Spinal Injury, Orthopaedics, Neurological, Vascular, Infectious Diseases, Colorectal, Acute Care wards, Memory support units, Oncology, Cardiac, Recovery, Medical Assessment and Planning Unit and General Medical wards
- Ability to build rapport with different nursing teams and patients rapidly due to time limitation
- Ability to learn quickly and adapt to new environments
- Cannulation, venipuncture, Intravenous therapy, patient monitoring, Intravenous medication administration, Management of IVC, SC, IM and IV medication administration
- Urinalysis, catheterization
- ECG’s and cardiac monitoring, wound care, patient transfers, liaising with RFDS, palliative care, patient education, therapeutic communication
- Caring for patients using PCA Machines and Epidurals
- Emergency triaging and emergency assessment with use of PCCM, urinalysis, catheterization, hospital transfers, Glasgow coma scale assessment, spinal precautions and assessment, neurovascular assessments.
Immunization Nurse
Vitality Works (Flu Season)
03.2017 - 07.2017
- Administer flu vaccines according to the Queensland drug therapy protocol endorsement of immunization
- Ability to work autonomously with clients
- Store vaccines correctly and ensure that the cold chain is not compromised
- Ability to respond appropriately to a patients’ reaction to the vaccine including management of anaphylaxis (including the delivery of adrenaline if required) and vasovagal episodes
- Providing vaccinations in corporate setting autonomously
- Ensuring patients privacy.
Health Consultant
Cerner (Health Information Technology)
02.2016 - 12.2016
- Advise clients on workflows across service lines and guide them through interdependencies and design decisions impacts
- Creating a strategic plan to obtain value achievement across service lines and identify workflow and process improvements, making recommendations to both client and project leadership
- Driving cross-functional collaboration with internal stakeholders to identify and propose solution enhancements, workflow efficiencies and client relationship strategies
- Support and coaching of internal team members, driving internal initiatives in alignment with our organizational placement and acting as an advisor for complex sales opportunities
- Build and develop strong working relationships with clients; analyze client workflows and protocols and map them to system functionality
- Organize and conduct client facing presentations on implementation events, analyze and assess client collected data for configuration into solution design and prepare client facing implementation plans and material
- Own client issue management and solution issue resolution, deliver client education, organize and participate in the testing of Cerner solutions prior to and during implementation.
Registered Nurse
Princess Alexandra Hospital
10.2014 - 03.2015
- Caring for patients pre and post operatively including bellovac drains, catheter cares, IV cares, PICC and CVL cares, Pigtail and rectal drain care, stoma care
- Handling and caring for patients receiving cytotoxic drugs
- Caring for patients using PCA Machines and Epidurals
- Nasogastric Tube insertion and care
- Caring for patients undergoing recovery (post surgery) for Pseudomyxoma peritonei (PMP)
- Understanding signs, symptoms and treatment for Hepatic encephalopathy.
Registered Nurse
Injune Hospital
02.2014 - 10.2014
- Sexual health care, Primary health care and education, Telehealth Conferencing, Mental health care, Paediatric emergency and Acute care, Dementia care, Residential care
- Urinalysis, catheterization
- Nikki pump, video conferences with allied health, education video conferences for graduates
- ECG’s and cardiac monitoring, wound care, patient transfers, liaising with RFDS, Palliative care, patient education, therapeutic communication
- Cannulation, venipuncture, Intravenous therapy, i-STAT, blood collection, patient monitoring, Intravenous medication administration, Management of IVC, SC, IM and IV medication administration
- In charge after hours and shift coordinator, assistance in plastering and removing plaster, glucose tolerance test
- Emergency triaging, emergency patient primary and secondary assessment and use of PCCM, assessing vital signs.
Registered Nurse
Roma Hospital
08.2013 - 02.2014
- Emergency and surgical ward shifts, cardiac monitoring and care of cardiac patient awaiting fly outs including ECG’s, patient transfers, liaising with RFDS, assistance in procedural sedations
- Cannulation, venipuncture, istat, Intravenous therapy, SC, IM, oral, topical and IV, medication administration, Management of IVC
- Emergency triaging, emergency assessment and use of PCCM, urinalysis, catheterization, hospital transfers, procedural sedation assistance, Glasgow coma scale assessment, spinal precautions and assessment, neurovascular assessment
- Sexual health care, mental health care, paediatric care, dementia care, residential care, wound care, palliative care, Nikki pump and syringe driver use
- Patient education, IDC insertion, assistance in SPC insertion, pain management, management of pre and post theatre patients including post operative pathways, Time management, skin assessment, transferring patients to wards, handovers, assisting doctors in suturing, pain assessment, mini mental assessment.
Education
Master of International Public Health/Master of Infectious Diseases Intelligence - Public Health And Epidemiology
University of New South Wales
Kensington, NSW08.2024
Graduate Certificate in Advanced Nursing Practice - Advanced Nursing
University of Southern Queensland
Toowoomba, QLD01.2014
Bachelor of Nursing -
Queensland University of Technology
Brisbane, QLD01.2013
Endorsement of Immunisation Certificate -
University of Southern Queensland
Toowoomba, QLD01.2014
Certificate IV - Training And Assessment
Pinnacle Safety And Training
Brisbane, QLD11.2016
Certificate IV - Training And Assessment Update
Learning Options RTO
Canberra07.2019
Skills
- Data Collection
- Care Planning
- Contract Management (Open Windows)
- Complex Problem-Solving
- Healthcare Billing
- Critical Thinking Decision Making
- Phlebotomy Cannulation
- First Aid
- Electronic Health Records
- Emergency Response
- Public Health Chronic Disease Management
- Quality Improvement Health Promotion
- Health Systems (PRODA, HPOS, PENCS, BP and MD)
- Project Management
- Multiple Priorities Management
- Conflict Resolution and Discussion Facilitation
- Clinical Supervision Teaching Techniques
- Teaching Techniques
Accomplishments
Western Queensland PHN Ultimate Team Player Award
Details Of Experience
- Western Queensland Primary Health Network, Brisbane and Western Queensland, QLD, 01/2022, 06/2023, Brisbane and Western Queensland (Contract)
- Australian College of Nursing, Brisbane, QLD, 02/2021, 01/2022
- Oceana COVID-19 Vaccination, Brisbane and Rockhampton, QLD, 12/2021, 03/2022, Casual
- Australian Red Cross Lifeblood, Brisbane, QLD, 09/2019, 12/2021
- PRN Healthcare (Nursing Agency), Brisbane, QLD, 05/2019, 12/2019
- Key 2 Learning College (RTO), Canberra, ACT, 06/2018, 05/2019
- Medimobile (Corporate and Gov Influenza vaccination administration), Canberra, ACT, 03/2018, 06/2018, Contract
- HealthCare Australia (Nursing Agency), QLD, 10/2014, 07/2018
- Vitality Works (Influenza Vaccination), QLD, 03/2017, 07/2017, Contract
- Cerner (Health Information Technology), Brisbane, QLD, 02/2016, 12/2016
- Princess Alexandra Hospital, Brisbane, QLD, 10/2014, 03/2015
- Injune MHPS, Injune, QLD, 02/2014, 10/2014
- Roma Hospital, Roma, QLD, 08/2013, 02/2014
- Hospitality experience, Brisbane, QLD, 2004, 2013, Supervision and Management
Timeline
Primary Care and Chronic Disease Coordinator
Western Queensland Primary Health Network
01.2022 - 06.2023
COVID-19 Coordinator
Western Queensland Primary Health Network
01.2022 - 06.2023
Nurse Immunisation Tutor
Australian College of Nursing
02.2021 - 01.2022
Registered Nurse
Australian Red Cross Lifeblood
09.2019 - Current
International Course Coordinator
Key 2 Learning College
06.2018 - 05.2019
Immunization Nurse
Medimobile (Corporate and Government Vaccinations)
03.2018 - 07.2018
Clinical Facilitator
HealthCare Australia (Nursing Agency)
10.2017 - 07.2018
Immunization Nurse
Vitality Works (Flu Season)
03.2017 - 07.2017
Health Consultant
Cerner (Health Information Technology)
02.2016 - 12.2016
Registered Nurse
Healthcare Australia (Nursing Agency)
10.2014 - 07.2018
Registered Nurse
Princess Alexandra Hospital
10.2014 - 03.2015
Registered Nurse
Injune Hospital
02.2014 - 10.2014
Registered Nurse
Roma Hospital
08.2013 - 02.2014
Master of International Public Health/Master of Infectious Diseases Intelligence - Public Health And Epidemiology
University of New South Wales
Graduate Certificate in Advanced Nursing Practice - Advanced Nursing
University of Southern Queensland
Bachelor of Nursing -
Queensland University of Technology
Endorsement of Immunisation Certificate -
University of Southern Queensland
Certificate IV - Training And Assessment
Pinnacle Safety And Training
Certificate IV - Training And Assessment Update
Learning Options RTO
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