Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sarah Carpenter

Redbank,Australia

Summary

Compassionate and dedicated support worker with a proven ability to provide exceptional care and support to individuals with diverse needs. Skilled in assisting clients with daily activities and promoting their emotional well-being, while creating a comfortable and safe environment. Strong communication and problem-solving abilities enable effective addressing of the unique challenges faced by those I work with. Currently pursuing a Diploma of Nursing, expected completion in July 2025.

Overview

7
7
years of professional experience

Work History

Support Worker

Focal Community Services
09.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.

Support Worker

Fairhaven Community Care
04.2020 - 08.2021
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Provided safe mobility support to help patients move around personal and public spaces
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Cleaning of facility environment
  • Offered social support by transporting individuals to events and activities, in addition medical appointments and shopping trips
  • Scheduled and accompanied clients to medical appointments

Support Worker

Care Agency Services
08.2019 - 04.2020
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Provided safe mobility support to help patients move around personal and public spaces
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Offered social support by transporting individuals to events and activities, in addition medical appointments and shopping trips
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
  • Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels
  • Scheduled and accompanied clients to medical appointments

Disability Support Worker

Star Community Services
05.2018 - 08.2019
  • Domestic Services
  • Personal hygiene
  • Conversation and companionship
  • Accompanying to shopping, dinner or lunch in a cafe ore restaurant
  • Outdoor activities like walking, crafts, scrap-booking and games to promote mental stimulation
  • Reminiscing an enjoyable pastime
  • Escort to appointments and special events
  • Safely drove up to three clients to social activities and appointments

Aged Care Worker - Work Experience

Jindalee Tri-Care
03.2018 - 03.2018
  • Helping residents with all aspects with personal care
  • Talking with staff, residents and the family of residents
  • Documentation
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.

Education

Diploma - Nursing

Mater Education
Springfield
07-2025

Certificate IV - Ageing Support

InterCare Training
Ipswich, Queensland
01.2018

Year 12 -

Boonah State High School
Boonah, Queensland
01.2011

Skills

  • First Aid
  • CPR
  • Police Check
  • Medication Assistance
  • Open Drivers License
  • Roadworthy Vehicle
  • Full Comprehensive Insurance
  • Manual Handling

References

  • Melissa Bannerman, Care Services Manager - Star Community, 0429166733
  • Chris Greadhill, Recruitment Manager - Care Agency Services, 07 37331827

Languages

English
Native or Bilingual

Timeline

Support Worker

Focal Community Services
09.2021 - Current

Support Worker

Fairhaven Community Care
04.2020 - 08.2021

Support Worker

Care Agency Services
08.2019 - 04.2020

Disability Support Worker

Star Community Services
05.2018 - 08.2019

Aged Care Worker - Work Experience

Jindalee Tri-Care
03.2018 - 03.2018

Certificate IV - Ageing Support

InterCare Training

Year 12 -

Boonah State High School

Diploma - Nursing

Mater Education
Sarah Carpenter