Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Sarah Culakovski

Gisborne,VIC

Summary

Well-qualified Estate Manager with proven track record of successfully closing deals and delivering excellent customer service. Possesses strong communication, organizational, negotiation skills and solving problems. Highly proficient in building lasting relationships with directors, developers, builders customers and team members.

Overview

24
24
years of professional experience

Work History

Estate Manager - Land Sales

Rpm Real Estate Group
12.2012 - Current


  • Liaised between buyers and land developers to provide positive experiences for both parties.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Established positive flow of communication and strong relationships with agents, clients, attorneys and personnel involved in closing transactions.
  • Prepared and presented contracts and other legal documents to clients.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Accounts including receipting deposits from trust accounts.
  • Weekly and Monthly Reporting.
  • Conducted weekly meeting with developers, directors and marketing agencies.
  • Training team members.
  • 10 months of testing a new CRM system working closely with the IT departmant.
  • Strong customer service skills having patience, active listening, empathy, problem-solving and excellent communication.

Operations Manager, Customer Relations

MacGregors Transport
04.2000 - 11.2009
  • Accounts payable and receivable
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Organized and updated databases, records and other information resources.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Maintained accurate shipment, invoice and expense documentation for reliable reference.
  • Coordinated schedules and communicated changes to customers.
  • Created consignment notes and drivers manifests.
  • Led shipment scheduling and routing with carriers, enabling reliable customer updates.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Strong computer skills using multiple data bases.
  • Booking in pick up and delivers throughout Australia.

Education

Certificate IV - CPP40307 - IV in Property Services (Real Estate)

Connect Skills Institute
Melbourne

Skills

  • Works Well Independently and as a team player
  • Excellent communication skills
  • Ability to multi task
  • Strong Organizational Skills
  • Ability to exceed customer service expectations
  • Strong relationship building skills
  • Proficient Computer skills including Microsoft and CRM systems

Referees

Brad Gerring 

Sales Director - RPM Realesate 

0474 583 874


Joseph Barbic  - RPM Realesate 

Estate Manager 

0411 107 457


Many more on request. 

Timeline

Estate Manager - Land Sales

Rpm Real Estate Group
12.2012 - Current

Operations Manager, Customer Relations

MacGregors Transport
04.2000 - 11.2009

Certificate IV - CPP40307 - IV in Property Services (Real Estate)

Connect Skills Institute

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Sarah Culakovski