SARAH D'ARCY
Bartender
Surfers Paradise,QLD
Summary
Professional bartender with 5+ years of experience at busy bars and pubs, with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Attendant
Killarney Hotel
07.2023 - 01.2024
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink order.
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
- Creating a welcoming atmosphere for customers.
- Providing a positive and friendly guest experience by interacting with patrons.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
- Demonstrated knowledge of cocktail recipes and drink preparation techniques, resulting in consistent quality beverages.
- Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
- Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment..
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
All Rounder
Bollon Hotel
02.2022 - 08.2023
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, and mixed beverages.
- Operated as sole bartender on weekday shifts and with one other bartender on busy nights and weekends.
- Responsible for correct opening/break-down procedures for premises.
- Performed daily inventory audits and weekly product and supply orders.
- Ensure all revenues, cash, credit or check are properly deposited and accounted for.
- Housekeeping - Cleaning rooms, linen services and public area cleaning.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Kitchen hand - General kitchen aid incl' but not limited to plating, preparation, cleaning and serving.
- Being in charge of the direction, supervision, performance and training of new staff members.
Bartender
Crazy Pedros - Pizza Parlour, Party Bar
06.2022 - 02.2023
- Maintained a clean and organized bar area, adhering to health and safety standards to ensure guest wellbeing.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Enhanced customer experience by promptly preparing and serving high-quality beverages according to guests'' preferences.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Legal Executive
Dillon Solicitors
08.2021 - 06.2022
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents
- Dealing with incoming correspondence from clients & solicitors
- Maintained a high level of professional ethics and integrity while handling sensitive client information, ensuring confidentiality and trustworthiness in all interactions.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Drafted clear and concise legal memoranda outlining research findings for presentation at team meetings or submission in court filings.
- Analyzed legal documents and identified pertinent issues for clients.
- Built strong relationships with clients through exceptional communication skills and a commitment to understanding their unique needs.
- Managed complex caseloads by prioritizing tasks and maintaining detailed records of case progress to ensure efficiency and organization.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Prepared comprehensive litigation documents, including pleadings, motions, briefs, and discovery requests for successful representation in court.
- Supported successful litigation efforts through meticulous proofreading of briefs, pleadings, and other court documents.
- Assisted in drafting complex legal documents such as affidavits, subpoenas, deposition notices, and motions to ensure accuracy and compliance with court requirements.
- Screened telephone calls and forwarded to appropriate departments.
- Provided essential support during settlement negotiations, ensuring attorneys had all necessary documentation and information at their fingertips.
Office Administrator
AIB
11.2020 - 08.2021
- Providing support to customers experiencing financial difficulties over the phone and via email
- Contacting customers by letter and telephone in accordance with the CCMA and MARP
- Developing work strategies for each account on a case by case basis
- Dealing with service queries in a professional manner
- Maintaining a record of all communication with customers
- Administrative duties
- Implementing quality control policies
- Managing office correspondence efficiently and timely, such as emails, phone calls and packages.
Education
Bachelor Degree - Civil Law & Criminology
National University of Ireland
Maynooth, Ireland05.2020
Skills
- Team Leadership
- Beer Keg Replacement
- Safe Food Handling
- Cleaning
- Customer Service
- Teamwork and Collaboration
- Beverage Preparation
- POS System Operation
References
- Leanne Hayman, Manager, Available on request
- Stacey Hicks, Manager, Available on request
Certification
Responsible Service of Alcohol
Responsible Service of Gambling
TAB Compliance
Timeline
Bar Attendant
Killarney Hotel
07.2023 - 01.2024
Bartender
Crazy Pedros - Pizza Parlour, Party Bar
06.2022 - 02.2023
All Rounder
Bollon Hotel
02.2022 - 08.2023
Legal Executive
Dillon Solicitors
08.2021 - 06.2022
Office Administrator
AIB
11.2020 - 08.2021
Bachelor Degree - Civil Law & Criminology
National University of Ireland
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