Sarah Davies

• Assisted residents with daily living activities, enhancing personal independence and quality of life.
• Collaborated with healthcare teams to develop individualized care plans for optimal resident support.
• Monitored and documented changes in residents' health conditions, ensuring timely communication to nursing staff.
• Evaluated resident needs regularly to adjust care strategies, improving overall service delivery and satisfaction.
• Assisted patients with daily living activities, promoting independence and wellbeing.
• Improved patient comfort by providing compassionate and attentive care.
• Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
• Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
• Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.

• Assisted in monitoring vital signs, documenting changes in patient conditions effectively.
• Conducted research on best practices, contributing to evidence-based nursing approaches.
• Worked alongside experienced nursing professionals to learn new procedures.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Maintained a high standard of patient confidentiality and adhered to ethical guidelines for practice in mental health nursing.
• Completed multiple Mental Staus Exams daily. Reported and changes to RN. Completed progress notes and handover that conveyed essential information.
• Practiced writing detailed progress notes, then getting a RN to provide feedback and make changes before transferring then to ther patient files.
• Practised writing detailed progress notes, then getting an RN to provide feedback and make changes before transferring them to
• Completed administrative tasks such as running errands, organising documents and answering phone calls

• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with mobility and transportation, ensuring client safety during outings and appointments.
• Monitored and documented clients' health changes, communicating updates to healthcare professionals.
• Advocated for client needs within multidisciplinary teams, enhancing overall quality of care provided.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
• Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Administered medications as prescribed, preventing adverse reactions or complications.
• Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.

My position at Specsavers involves performing an array of different tasks throughout my shift

• Greeting and arriving multiple customers daily for their eye test appointments. Customer assistance is provided promptly and politely in person and via telephone.
• This process also involves contacting Medicare and DVA for bulk-billing availability.
• I perform many pre-test health screenings, visual field tests, contact lens application and removal teaching sessions.
• I can operate a TOPCON Maestro 2 (OCT) machine, NIDEK Tonoref III and ZEISS Humphrey Field Analyzer 3 Visual Field Machine extremely confidently to collect relevant health information to be processed by the Optometrists.
• Dispensing single vision, multifocal and bifocal frames. As well as high-index and prism prescriptions. All while considering the customer's individual measurements and day-to-day usages of the frame to make their glasses unique for them.
• Using POS system to process glasses, contact lenses and repair sales. Using a HICAPS machine to take payment and make health insurance claims from many different private health funds.
• Stocking merchandise, clearly labelling and organising frames, to be arranged according to price, brand, gender and colour. My knowledge of face shape, frame style, frame pricing and floor stock allows me to make time-efficient but accurate frame recommendations to meet people's specific needs.
• Cleaning and organising the shop floor each shift, preparing daily banking, and settling HICAPS machines.
• Handling returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction. As well as cleaning and repairing damaged frames.
• Assistance in training and supporting new employees, and contributing to the development of a knowledgeable workforce.
• Providing exceptional support during peak hours by managing long queues and multitasking effectively under pressure. Through supporting my fellow retail staff, optometrists and management during peak hours to ensure smooth store operations.
• Resolving customer complaints professionally, and maintaining a positive brand image.

• Used POS system to process sales, returns, and gift card activations.
• Greeted customers, helped locate toys and products, and worked with customers to find their desired product
• Stocked merchandise, clearly labelled and priced items, and arranged products into their allocated categories.
• Replenished sales floor merchandise and organized shelves, and racks, swept floors, dusted shelves and rearranged shelving displays.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Received and displayed clothing items, and arranged according to shape, pattern, season and colour
• Enhanced store appearance through diligent merchandising and regular upkeep of displays.
• Interacted with customers in a welcoming and inviting way to identify their needs and offered suitable product recommendations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

*Same responsibility as later employment at Specsavers Ringwood , however, it was at a more junior level with my role consisting more around the pre-test health screenings and less of dispensing frames for customers