Registered Nurse and Clinical Care Manager with extensive experience, excelling in patient advocacy and clinical documentation. Proven track record in developing effective care plans and training staff to enhance competencies. Skilled in patient assessments and clinical deterioration, ensuring high-quality care and improved patient outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Care Manager /Staff RN
Best Choice Care / Montessori Care
Illawarra
02.2022 - Current
Oversaw the development of individual care plans.
Conducted regular reviews to evaluate effectiveness of care plans.
Assisted with orientation, training and assessment activities, for new employees.
Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
Devised training programs to close gaps in nurse and staffs' competencies.
Ensured that staff members adhere to professional standards of practice.
Accurately created patient charts for new and existing patients, and implemented organizing systems to streamline patient records management.
Interviewed applicants and made recommendations for new hires.
Participated in meetings with other healthcare professionals to discuss best practices.
New Grad RN
NSW Health / Coledale Hospital
Coledale
10.2021 - 03.2025
Maintained thorough, accurate and confidential documentation in electronic medical records.
Participated in quality improvement initiatives to enhance patient care outcomes.
Monitored and managed various treatment and care interventions.
Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Managed complex cases involving multiple diagnoses or treatments.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Monitored patients after surgery, answered questions, and provided home care strategies.
EEN
Westmead Children's Hospital
Westmead
11.2017 - 11.2021
Worked successfully with diverse group of coworkers to accomplish care goals for each patient
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Provided emotional support and comfort to families during difficult times.
Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Provided patient and family health education focusing on self-management, prevention and wellness.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
EEN
Women's & Newborns Health Clinic
Westmead
11.2010 - 11.2017
Oversaw daily high risk Dr's clinics ensuring efficient patient flow and high-quality care.
Monitored vital signs and provided assistance with medical procedures.
Performed triage assessments of walk-in patients in a clinic setting.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Provided patient care and education to patients with chronic illnesses.
Collected lab specimens and ordering results
Monitored patients after surgery, answered questions, and provided home care strategies.
Adhered to infection control procedures to facilitate safe, clean patient environment.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
EEN
Nepean Private Hospital
06.2009 - 01.2010
TEN
Nepean Hospital
04.2008 - 04.2009
Education
Senior First Aid Certificate -
St John Ambulance Australia
Wollongong, NSW
04-2022
Bachelor of Nursing -
Charles Sturt University
Bathurst
11-2019
Mental Health First Aid Certificate -
St John's Ambulance
Wollongong, NSW
02-2017
Endorsed Enrolled Nursing Certificate -
Nepean Collage
Penrith, NSW
04-2009
Higher School Certificate -
Penrith Christian School
Penrith, NSW
10-2006
Skills
Patient advocacy
Clinical documentation
Patient assessments
Patient education
Follow-up calls
Emergency response
References
Grace Barlow, Client Relations Manager previously Best Choice Care. Currently managing Gracious Community Care : 0426 292 555
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