SARAH ECKHARDT
Brisbane,QLD
Summary
Dynamic and results-oriented People Leader with over 15 years of experience in the management. Adept at driving operational excellence and fostering a high-performance culture, I have a proven track record of leading diverse teams to achieve organizational goals and enhance productivity. Skilled in implementing process improvements, managing cross-functional teams, and cultivating a safe and inclusive workplace.
With a strong focus on employee development and engagement, I excel in mentoring and coaching individuals to unlock their potential and align their goals with the company's objectives. My expertise in lean manufacturing, continuous improvement methodologies, and change management has consistently delivered significant cost savings and efficiency gains.
Key strengths include strategic planning, conflict resolution, and performance management, with a passion for driving innovation and creating a collaborative work environment. Committed to maintaining the highest quality standards and ensuring compliance with industry regulations, I am dedicated to contributing to the long-term success and sustainability of the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
QESH Manager(Quality, Environment, Safety, Health)
Coca-Cola European Partners
Brisbane, Queensland
05.2023 - 07.2024
- Provided technical guidance on quality control activities to support efficient operations.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Assessed environmental impacts of projects or activities to ensure compliance with relevant regulations.
- Monitored waste storage programs to manage waste streams in compliance with local, state and federal requirements.
- Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
- Reviewed incident reports from workers' compensation claims to assess effectiveness of current safety measures.
- Assisted in the development of emergency response plans in case of accidents or disasters.
- Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
Quality Manager
Coca-Cola Europacific Partners
Brisbane, Queensland
06.2022 - 05.2023
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Provided technical guidance on quality control activities to support efficient operations.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Reviewed engineering change requests to ensure conformity with established quality standards.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Led the development and implementation of quality management systems in accordance with ISO 9001 standards.
- Trained and developed employees in effort to contribute to overall professional growth.
Production Team Manager
Coca-Cola Europacific Partners
Brisbane, QLD
08.2021 - 06.2022
- Created daily reports on output, downtime and other metrics to track progress against targets.
- Supervised a team of 15-20 employees on the production line.
- Trained new hires on proper use of equipment, safety procedures.
- Identified root causes of problems and developed solutions to reduce waste and improve processes.
- Analyzed production data to identify areas for improvement in efficiency or cost reduction.
- Developed and implemented production plans and schedules to ensure efficient utilization of resources.
- Maintained accurate records of materials used, labor costs and other relevant information related to production operations.
- Assessed existing machinery capacity and planned for future upgrades as necessary.
- Scheduled maintenance activities for machines regularly to ensure optimum performance.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Assistant Manager - Rolleston
Compass Group
01.2019 - 01.2020
- Hands on manager with proven track records in overall Food and Beverage operations
- Effective team building and staff retention with first grade communication and training skills and ability to work with diverse staff
- Promote and maintain team morale, yield management skills and can-do attitude
- Commitment to excellence in guest services and quick resolution of problems
- Excellent skills in budgeting, planning and controlling & presenter and creator of new foods on the plate and delivery.
Mobilsation Department Lead - Dysart
Compass Group
01.2019 - 01.2019
- Responsible for leading & supporting the mobilisation of this new site
- As an experienced hospitality professional, I am accountable for creating amazing customer experiences and develop positive relationships with our client stakeholders
- A role with multiple food and beverage destinations showcasing dynamic culinary trends across high street style retail outlets, delivering first class functions and quality-focused residential operations with a commitment to wellbeing
- Whilst understanding the distinctions of this leadership position is critical to the success of the business; it's brilliant leadership that is well and truly at the epicentre in my role
- The ability to coach teams, deliver amazing service and create an environment in which customers are able to experience the full compass service is conducive to success.
Department Manager – Groote Eylandt
Compass Group
Groote Eylandt, NT
01.2016 - 01.2019
- Developed & managed a team of 35 which resulted in marked performance improvements while developing departmental objectives, work schedules, budgets and policies
- Delevloped excellent safety leadership & Time Management
- Managing all aspects of human resource ranging from staff recruitment and induction, staff training and development and managing staff rosters
- Wide knowledge of Compass Systems- CHESS, My Orders, Optima, Deputy, My Compass, MYOB
- Adhering to scope of work within the department
- Weekly Audits of accommodation, mine site and houses.
Demobilzation Supervisor
Compass Group
01.2015 - 01.2016
- Demobilization of site including all activities and costs for transportation of personnel, equipment, and supplies not required or included in the contract from the site; including the disassembly, removal, and site cleanup of offices, buildings, and other facilities assembled on the site specifically for this contract
- Working closely with project managers and Area managers to move equipment to other sites, ensuring that the asset is recorded and monitor correctly
- Arranging all transport to remove all site equipment to different locations.
Site Manager – Buffel Park
Compass Group
01.2020
- Leading 6 Department Heads in a multifaceted operation while indirectly leading 90+ people
- Coaching & building both capabilities & competence to improve performance, developing programs to facilitate cross-skilling & consistent coverage while proactively developing the strengths & talents aimed towards future succession
- Managed all soft services across the portfolio; commercial cleaning, fire, construction, IT, lift, waste management services, commercial grounds maintenance & landscaping services to obtain best pricing & negotiate new contracts across all FM vendors
- Delivered a member-obsessed service, through delivery of brand standards & always maintaining the highest standards of facility presentation, stewardship & safety across the whole facility at all times while using our communication channels.
Skills
- Expert in People
- Expert in Operations
- Expert in Team Building
- Process Improvement
- People Leadership
- Project Management
- Policy Implementation
- Verbal and written communication
- Cross-functional team management
- Operations Management
Certification
- Risk Management ISO 31000 Foundation
- HACCP Validation and Verification
- Great People Management Program
- Food Safety Supervisor
- Senior First Aid
References
References available upon request.
Timeline
QESH Manager(Quality, Environment, Safety, Health)
Coca-Cola European Partners
05.2023 - 07.2024
Quality Manager
Coca-Cola Europacific Partners
06.2022 - 05.2023
Production Team Manager
Coca-Cola Europacific Partners
08.2021 - 06.2022
Site Manager – Buffel Park
Compass Group
01.2020
Assistant Manager - Rolleston
Compass Group
01.2019 - 01.2020
Mobilsation Department Lead - Dysart
Compass Group
01.2019 - 01.2019
Department Manager – Groote Eylandt
Compass Group
01.2016 - 01.2019
Demobilzation Supervisor
Compass Group
01.2015 - 01.2016
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