Sarah El-Hassan
Yagoona West,NSW
Summary
An ambitious student pursuing a Bachelor of Speech and Hearing Science/ Psychology Degree. Eager to learn and develop knowledge in the human mind. I possess skills in having excellent communication and organisational skills. I am adaptable, driven with a strong work ethic and motivated to thrive in team-based or individually motivated settings.
Overview
3
3
years of professional experience
Work History
Receptionist Assistant
Remarkable Speech And Movement
04.2023 - Current
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Autism Camp Australia (Volunteer & Carer)
The Australian Autism Camp
01.2022 - Current
- Assisted in planning and executing daily activities for children with autism.
- Provided emotional support and guidance to campers
- Collaborated with other volunteers and staff to ensure a safe and enjoyable experience for all campers
- Facilitated social skills-building activities for campers
- Attended training sessions to improve knowledge of autism spectrum disorder
Retail Sales Assistant
Marco Gianni
01.2023 - 11.2023
- Provided exceptional customer service by greeting and assisting customers in finding the perfect footwear.
- Maintained a neat and organized store appearance, arranging shoes on displays and shelves attractively.
- Handled customer complaints or returns professionally, aiming to resolve issues and ensure customer satisfaction.
- Collaborated with team members to achieve daily and monthly sales targets.
- Assisted in opening and closing procedures, ensuring the security of the store and proper cash handling protocols.
RECEPTIONIST ASSISTANT
Mindwise
11.2021 - 05.2023
- Assisted with clerical tasks, including filing, shredding, and stuffing envelopes.
- Greeted clients upon office entry, delivery persons and official representatives.
- Maintained office supply inventory and placed orders to meet demand from office works.
- Coordinated appointments for quotations to promote optimal productivity.
- Managed office cleaning and sanitizing to comply with infection control protocols especially with the Covid19 outbreaks.
- Reviewed, sorted, and responded to select email correspondence.
- Scheduled and confirmed appointments.
- Process invoices and claimed Medicare rebates.
VOLUNTEER AT WESTMEAD CHILDREN'S HOSPITAL
Jill Jenkins
03.2021 - 12.2022
- Welcomed and greeted patients upon their arrival and answered queries of relevance.
- Interaction with patients, be it child minding, playing games, walking around the hospital, feeding, or being a listening ear for patients or parents.
- Communicated needs and issues to appropriate supervisors for patient care.
- Adhered to high level of privacy and confidentiality principles, and maintained professional demeanour with patients, carers and medical staff.
BABYSITTER
Self Employed
11.2020 - 04.2021
- Supervised and cared for children ages [1] to [15].
- Completed logs with relevant information regarding activities and behaviors.
- Devised activities helping promote physical and mental development.
- Maintained daily records of children's behavior, sleeping schedules, meals, and activities.
- Built relationships with and encouraged social development within children by discussing school, friends, and favorite activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Education
Bachelor of Speech and Hearing Sciences/ Bachelor of Psychology -
Macquarie University
11.2024
High School Diploma -
Amity College
11.2020
01.2019
Skills
- Excellent Communication Skills
- Team player
- Multitasker and prioritisation
- Active Listener
- Work well under pressure
- First Aid/CPR
- Eager
- Energetic
- Responsible
- Respectful
- A learner
Accomplishments
- Year 12 Student Representative Council
- Fundraising for clean Waterwells in Cambodia
Additional Requirements
- Working with Children Check (volunteers)
- National Criminal Record Check
- Triple COVID vaccination
Timeline
Receptionist Assistant
Remarkable Speech And Movement
04.2023 - Current
Retail Sales Assistant
Marco Gianni
01.2023 - 11.2023
Autism Camp Australia (Volunteer & Carer)
The Australian Autism Camp
01.2022 - Current
RECEPTIONIST ASSISTANT
Mindwise
11.2021 - 05.2023
VOLUNTEER AT WESTMEAD CHILDREN'S HOSPITAL
Jill Jenkins
03.2021 - 12.2022
BABYSITTER
Self Employed
11.2020 - 04.2021
Bachelor of Speech and Hearing Sciences/ Bachelor of Psychology -
Macquarie University
High School Diploma -
Amity College
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