Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
Generic
Sarah O'Neill

Sarah O'Neill

CANADIAN,Victoria

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. 10 + years experience with transferable skills learnt amongst different roles.

Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, data entry, planning, problem solving and collecting messages to facilitate communication and have positive and upbeat with strong relationship-building abilities.

A bubbly, optimistic and hard-working individual who enjoys working with and meeting new people. Work well with others and enjoy working in a team environment.

Overview

18
18
years of professional experience

Work History

Support Worker

Buddies C.A.N
06.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Documented client progress and activities in accordance with agency policies and procedures.

Technical Officer

Fonterra Research and Development Center
08.2014 - 08.2023
  • Data Entry, Trace-it (online tracking system for traceability)
  • Great communication skills
  • Efficiently organize & structure Trials
  • Ordering, receipt, and documentation for inwards goods management
  • Staff Training to enable succession planning for application development in UHT and yoghurt manufacture
  • Excellent work ethic and team spirit and demonstrate Fonterra values
  • FSQ application and alert/event management and investigation experience.
  • Staff management and planning.
  • Collaborated with cross-functional teams to develop technology strategies aligning with overall business objectives.
  • Developed comprehensive documentation on IT policies, procedures, and best practices for reference across the organization.
  • Trained employees on various software programs to optimize their usage and increase overall productivity levels within the organization.
  • Developed custom applications to meet unique business requirements, increasing productivity and workflow efficiency.

Receptionist

Lido Aquatic Centre
01.2014 - 12.2014
  • Customer Service including answering phones, customer complaints, client membership management and enrolment
  • Signage and promotions
  • Cash handing – eftpos, cash, gift cards/ vouchers, credit cards and refunds, reconciliations
  • Computer skills e.g
  • Emails, processing sales
  • Opening and closing the store
  • Working efficiently and meeting targets.

Full time Temp

Alsco New Zealand
10.2013 - 01.2014
  • Fully managed uniform, linen, floor care & washroom services NZ wide
  • Team work
  • Meeting targets
  • Working efficiently against time
  • Packaging Skills.

Full time position

Number One Shoes
10.2011 - 10.2013
  • Retail Management and Customer Service
  • Customer Service
  • Floor Management
  • Cash Handling Credit Card, EFTPOS, Cash, Gift Cards etc
  • Stock Take & Inventory Rotation
  • Signage and Promotions
  • Pricing Items
  • Claims
  • Targets and KPI’s
  • Data Entry.

Casual employee

Ezibuy Dispatch Centre
11.2010 - 02.2011
  • Inwards and Outwards Goods
  • Stocktake
  • Data Entry & Computer Labelling
  • Dispatch Orders
  • Packaging Skills.

Work Experience

New Zealand Police & District Courthouse
01.2010 - 03.2010
  • Courtroom Experience
  • Letter writing and note taking
  • Interview Skills
  • Low level forensics
  • Photographing.

Caregiver

Idea Services
01.2007 - 02.2010
  • Part time - School Holiday Childcare
  • Childcare (Autistic Child)
  • Time Management
  • Organisation Skills
  • Interpersonal Skills.

Education

Skills

  • Teamwork and Collaboration
  • Fast Learner
  • Problem-solving abilities
  • Organizational Skills
  • Adaptability and Flexibility

Accomplishments

  • 2019 Overall Woman’s NZIFBB Palmy Physique competitor
  • 2019 NZIFBB Nationals, 2nd place in NZ in Woman’s Physique

References

  • Nicole Anderson, 021 060 2534
  • Leanne Porritt, 027 405 2639
  • Barry Mabey, 021 027 03531

Hobbies and Interests

  • Family Time
  • Powerlifting
  • Body Building
  • Socializing
  • Movies

Timeline

Support Worker

Buddies C.A.N
06.2024 - Current

Technical Officer

Fonterra Research and Development Center
08.2014 - 08.2023

Receptionist

Lido Aquatic Centre
01.2014 - 12.2014

Full time Temp

Alsco New Zealand
10.2013 - 01.2014

Full time position

Number One Shoes
10.2011 - 10.2013

Casual employee

Ezibuy Dispatch Centre
11.2010 - 02.2011

Work Experience

New Zealand Police & District Courthouse
01.2010 - 03.2010

Caregiver

Idea Services
01.2007 - 02.2010

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Sarah O'Neill