Sarah Ely
Administration officer 0400035672
Campbelltown ,Nsw
Summary
I’m a young aboriginal women.
23 years old
I have had recent background experience within the government department before I stop working in 2019.
to raise my 2 young children!
Hence the gap in my employment please don’t let that discourage you in me.
I have a strong knowledge in administration/ customer service representative.
I can work within team or by myself effectively.
I work and thrive In any work environment.
Strong background in my local aboriginal community.
Very passionate bubbly person always wanting to help others and assist in anyway I can.
I have advanced knowledge in using trimm excel, word
Using Homes computer system, excel, word etc.
Overview
2
2
years of professional experience
Work History
Team Coordinator
Family And Community Service
Ashfield, NSW
01.2019 - 05.2019
- Built strong relationships with customers through positive attitude and attentive response.
- Addressed customer service overflow to reduce complaints.
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
- Managed team workload to reach production targets.
- Coordinator Ministerials and briefing notes the project officers.
- Invoices, p-card, transportation.
- Using multiple different computer programs child story, excel, trim, word, program, managing phone and emails.
- Mail.
- Managing multiple email boxes at once
Aboriginal Administration Officer
Family And Community Services
Ashfield, NSW
03.2018 - 01.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Allocating request for the deputy secretaries of family and community services/ housing. Event, Parliament hearings, etc.
- organising all event needs, catering, tech, venue.
- Notes, and speech’s, any preparation the Depps deputy secretary needed before event.
Administration Officer
Family And Community Service
Strawberry Hills Nsw, Nsw
06.2017 - 02.2018
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Managed phone lines
- Manage numerous email boxes at once
- Advanced in computer program Homes,trimm, excel, word, child story.
- Work with vulnerable clients needing emergency assistance with housing etc.
- helping clients fill in housing forms etc.
- Able to using homes program quickly
- Able to manage and D- escalate any type of situation
Education
Certificate III - Business Administration And Management
TAFE NSW
Tafe Nsw 01.2018
Year 10 - High School
Picton High School
Picton, NSW01.2015
Skills
- Verbal and Written Communication
- Can manage and adapt to any working environment
- Quick learner, already very advanced in computer programs highlighted in role descriptions
- Works affectively and good time management
- Advanced Microsoft Office
- Teamwork and Collaboration
- Safe Operations Management
- Attention to Detail
- Effective Customer Service
- Letter Preparation
- People Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Team Coordinator
Family And Community Service
01.2019 - 05.2019
Aboriginal Administration Officer
Family And Community Services
03.2018 - 01.2019
Administration Officer
Family And Community Service
06.2017 - 02.2018
Certificate III - Business Administration And Management
TAFE NSW
Year 10 - High School
Picton High School
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