Sarah Evans
Sanctuary Point
Summary
Dynamic and results-oriented professional with proven expertise in sales and customer relationship management honed at Tiges Tige’s and McDonald's. Excelled in relationship building and sales expertise, increasing customer satisfaction and loyalty. Skilled in cash handling and problem-solving, contributing to team goals and business growth. Demonstrates exceptional multitasking and interpersonal skills, ensuring high levels of customer service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Tiges Tige’s
09.2016 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Built relationships with customers and community to promote long term business growth
Salesperson
McDonald's Restaurant
10.2011 - 09.2016
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
Completed Year 12 -
Vincentia High School
Vincentia, NSWSkills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Complex Problem-solving
- Processing payments
- Opening and closing procedures
- Product merchandising
- Customer relationship management
- Inventory tracking
- Order fulfillment
- Team support and assistance
- Customer service
- Friendly and helpful
- Reliable and responsible
Timeline
Sales Assistant
Tiges Tige’s
09.2016 - Current
Salesperson
McDonald's Restaurant
10.2011 - 09.2016
Completed Year 12 -
Vincentia High School
Similar Profiles
Elias ZuberElias Zuber
Arborist Apprentice at A and D TreesArborist Apprentice at A and D Trees
Linda StoneLinda Stone
Disability Support Worker at DSADisability Support Worker at DSA
Tina PotterTina Potter
Travel Nurse at Health Care AustraliaTravel Nurse at Health Care Australia