Summary
Overview
Work History
Education
Skills
Affiliations
Professional references
Personal Development
Timeline
Generic

Sarah Farrugia

Brighton ,SA

Summary

Currently completing a Bachelor of Naturopathy in final year, with a profound understanding of herbal medicines, supplements, disease pathophysiology and holistic health practices.

With a keen interest in sports nutrition and weight training and engage in personal fitness pursuits such as F45 and yoga. Personal interests include camping and four wheel driving. I am seeking opportunities to leverage my new skill set in a holistic health care setting and am confident in my ability to excel in this area.

Overview

10
10
years of professional experience

Work History

Veterinary Nurse

Adelaide Animal Emergency Center
03.2014 - Current
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Educated clients on nutrition, preventive health and other animal care.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Obtained patient history from owners and performed physical examinations.
  • Designed and created client education materials and marketing materials for hospital services.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Receptionist

Meadows Veterinary Clinic
01.2017 - 12.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Education

Bachelor of Science - Naturopathy

Endeavour College of Natural Health
Adelaide
05.2025

Diploma of Health Science - Health And Wellness

Torrens University Australia
Adelaide, SA
2021

Certificate Four in Veterinary Nursing - Veterinary

Tafe SA
2004

Skills

  • Supplement recommendations
  • Herbal medicine expertise
  • Mental health awareness
  • Digestive health support
  • Inventory Tracking
  • Product Merchandising
  • Retail Transactions Processing
  • Customer Assistance
  • Product knowledge expertise
  • Computer literacy
  • Attention to detail

Affiliations

Australian Natural Therapists Association

HLTAID010 Provide basic emergency life support

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID011 Provide First Aid

Professional references

Sloan Abraham

0449 138 005 

Personal Development

Fully Booked Without Burnout Business Course 

- Business management 

- Marketing 

- Website management 

- Customer service 


My Lifestyle Academy Training 

- Communication 

- Building rapport 

- Marketing 

- Sales 


Timeline

Receptionist

Meadows Veterinary Clinic
01.2017 - 12.2018

Veterinary Nurse

Adelaide Animal Emergency Center
03.2014 - Current

Bachelor of Science - Naturopathy

Endeavour College of Natural Health

Diploma of Health Science - Health And Wellness

Torrens University Australia

Certificate Four in Veterinary Nursing - Veterinary

Tafe SA

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Sarah Farrugia