SARAH FISHER
Veteran,QLD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated Insurance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Managing Director
Austwide Insurance Brokers
02.2010 - 08.2022
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Responded to inquiries from callers seeking information.
Insurance Clerk
McFarlane Orr & Co
04.1992 - 02.2010
- Responded to inquiries from callers seeking information.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Calculated adjustments, premiums and refunds.
- Reviewed and verified addresses, phone numbers, names, ages and values.
- Collected premiums and issued accurate receipts.
- Modified, updated and processed existing policies.
- Processed and recorded new policies and claims.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Notified insurance agents and accounting departments of policy cancellations and changes.
- Posted payments to accounts and maintained records.
- Routed business correspondence, documents, and messages to correct departments and staff members.
Receptionist Clerk
Graham Birch Accountant
12.1988 - 04.1992
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma Financial Services - General Insurance
NGT Training
BrisbaneSkills
- Business Administration
- Problem-Solving Skills
- Client Relationships
- Sales and Marketing
- Time Management
- Prospecting Skills
- Serve Customers
- Client Development and Retention
- Customer Relationship Management
- Microsoft Office
Accomplishments
- PRESIDENT OF NOOSA CHAMBER OF COMMERCE
- Collaborated with team of 12 in the development of Noosa Chamber of Commerce.
- Achieved increased membership through effectively helping with recruiting new members.
- Developing relationships with other regional bodies and Noosa Council
- Representing Noosa Businesses to the Noosa Council
- implementing new programs to help local Noosa businesses
Camping, Fishing, Reading, Horse riding
I love camping out in the bush, or near lakes and rivers. Mike and I have a little off-road caravan. We have a fishing boat and love going out and catching fish and being on the water. I also enjoy reading in my downtime. I love a good romance book or mystery. Horse riding is a passion that I've had since a young child. I enjoy Trail riding with girl friends in the national parks we have in this region.
Timeline
Managing Director
Austwide Insurance Brokers
02.2010 - 08.2022
Insurance Clerk
McFarlane Orr & Co
04.1992 - 02.2010
Receptionist Clerk
Graham Birch Accountant
12.1988 - 04.1992
Diploma Financial Services - General Insurance
NGT Training
Similar Profiles
Charlene Ruth AsarisCharlene Ruth Asaris
Account Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance BrokersAccount Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance Brokers
Biman DeyBiman Dey
Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)
Christine CouplandChristine Coupland
Office Manager/Inter Office Liaise at Parklane Insurance Brokers/My Insurance BrokerOffice Manager/Inter Office Liaise at Parklane Insurance Brokers/My Insurance Broker
William HamptonWilliam Hampton
Technical Communications Consultant at Ridmar Data ServicesTechnical Communications Consultant at Ridmar Data Services
Heather MortimerHeather Mortimer
Pharmacy Assistant at Direct Chemist OutletPharmacy Assistant at Direct Chemist Outlet