Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Fox

Seaford,VIC

Summary

Expert in fostering robust client relationships and leveraging CRM software for peak efficiency, significantly enhanced Lowe Living's sales through strategic marketing collaborations and a deep understanding of Bayside's market. My proactive approach and problem-solving skills have consistently driven sales success and client satisfaction, underpinning a track record of achieving and surpassing sales targets.

Dedicated to delivering exceptional client service and support to Sales Executives and Directors, ensuring alignment with business core values and mission while optimising operational efficiency and contributing to the overall success of the sales team and Sales Director

Overview

14
14
years of professional experience

Work History

Sales Executive

Lowe Living
02.2022 - Current
  • Selling Baysides highest quality developer residences to high quality clientele off plan
  • Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Display suite and open home appointments leading to nurturing and sale conversions, plus handover and high level client services
  • High level administration including online portal management and own CRM management

Sales Manager Executive Assistant

Lowe Living
12.2019 - 02.2022
  • Reduced order processing time by implementing CRM data entry improvements and streamlining documentation procedures.
  • Collaborated with marketing team to develop targeted promotional materials tailored to specific customer segments.
  • Managed a high volume of incoming inquiries, accurately and efficiently directing them to Sales Executive for appointment setting and diary management
  • High level CRM entry plus SOI, online portal management of campaigns & OFI's, display suite organisation and presentation
  • Client liaison for Sales Executive for all communication queries
  • Presented professional image consistent with company's brand values.
  • Built diverse and consistent sales portfolio for Sales Executive

Property Manager & Business Development Manager

Thomson Real Estate Mentone
02.2013 - 11.2019
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.

Personal Sales Assistant

Hodges Mentone
05.2011 - 02.2013
  • Managed a high volume of incoming inquiries, accurately and efficiently directing them to Sales Executive
  • Optimized CRM system usage for better tracking of customer interactions and providing Sales Executive preparation for appraisals by preparing CRM reports analysis and data
  • Cold calling data base to obtain potential clients for Sales Executive for appraisals

Education

Diploma of Property (Agency Management)
01-2022

Agents Representative
REIV
01-2012

Bachelor of Design (Interior Architecture)
Swinburne

Skills

  • High level client communication and services
  • Active listening
  • Extensive Bayside knowledge
  • Ability to work in fast paced environments and under pressure smoothly
  • Lead database management
  • CRM software proficiency
  • Schedule coordination
  • Client relationship management
  • Proactive and problem solving skills

Timeline

Sales Executive

Lowe Living
02.2022 - Current

Sales Manager Executive Assistant

Lowe Living
12.2019 - 02.2022

Property Manager & Business Development Manager

Thomson Real Estate Mentone
02.2013 - 11.2019

Personal Sales Assistant

Hodges Mentone
05.2011 - 02.2013

Diploma of Property (Agency Management)

Agents Representative

Bachelor of Design (Interior Architecture)

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Sarah Fox