Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic

Sarah Goddard

Melbourne,Australia

Overview

5
5
years of professional experience

Work History

Medical Receptionist

FootLab
03.2025 - Current
  • Managing appointment scheduling, patient enquiries, and administrative tasks while ensuring a welcoming and efficient clinic environment for both patients and practitioners
  • Providing front-on service, greeting and assisting patients with a friendly and professional approach
  • Manage appointment scheduling and ensure timely reminders for upcoming appointments
  • Handle enquires efficiently, providing accurate information on services and addressing patient concerns
  • Maintaining accurate records, including updating details and ensuring patient confidentiality
  • Process transactions, including payments and invoicing, with attention to detail
  • Support practitioners by typing letters and reports, as well as photocopying, scanning, and faxing
  • Ensuring high standards of cleanliness and organisation within reception to create a welcoming environment
  • Prepare, sterilise, and organise medical tools daily to support clinical procedures

Medical Administration Officer

Olympic Park Sports Medicine Centre
02.2023 - 03.2025
  • Company Overview: Melbourne
  • Provided front-on administrative support to customers and practitioners while in a busy, fast-paced multidisciplinary medical practice
  • Assisting practitioners and patients in person and over the phone
  • Answering emails and responding to phone calls
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
  • Managing incoming and outgoing correspondence with clients via email, fax, and mail
  • Working with external stakeholders
  • Use of Best Practice medical software to manage patient records, schedule appointments, and process billing
  • Assisting a surgeon once a week with administration tasks
  • Ordering and recording of inventory weekly
  • Following up on outstanding payments
  • Melbourne

Crew Manager

McDonald's
01.2020 - 02.2023
  • Company Overview: Wantirna
  • Managed daily operations, led and trained staff, ensured a high quality of customer service, and maintained efficiency in a fast-paced environment
  • Trained and mentored new employees to take orders, operate registers, and take inventory
  • Set and enforced performance service standards to keep a consistent, high-quality environment focused on customer satisfaction
  • Managed registers (processing transactions and handling cash)
  • Packing and processing online orders
  • Resolved customer complaints
  • Wantirna

Education

Year 12 VCE Certificate -

Ringwood Secondary College
Melbourne, Australia
09.2022

Skills

  • Customer service
  • Communication
  • Problem-solving
  • Time management
  • Ability to work in a team
  • Fast learner
  • Dependable & Cooperative

References

  • Sean Martin, Detective Sergeant, Victoria Police, 03 9881 7000
  • Kirstie Taylor, Technology Implementation Manager, Australian Stock Exchange, 0436 699 696

Languages

English

Personal Information

  • Date of Birth: 07/30/04
  • Nationality: Australian
  • Driving License: P2 Victorian Driver's License

Timeline

Medical Receptionist

FootLab
03.2025 - Current

Medical Administration Officer

Olympic Park Sports Medicine Centre
02.2023 - 03.2025

Crew Manager

McDonald's
01.2020 - 02.2023

Year 12 VCE Certificate -

Ringwood Secondary College

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Sarah Goddard