Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sarah Griffiths

Newcastle,NSW

Summary

I bring genuine enthusiasm for both people and purpose. I find this passion to be contagious, inspiring team members to bring their best selves to every task. With a vibrant high energy, this creates a dynamic

atmosphere that keeps morale high, motivates others to innovate, and sustains momentum even when challenges arise.

I am an Excellent communicator, facilitator and professional motivator. I am Confident and proven to lead autonomously and collaboratively. Approachable, supportive and easy to build strong and lasting working relationships with.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education

Work History

Operations Manager/Showroom Manager

King Living
11.2020 - Current
  • Drive and facilitate YTD business growth, meeting and exceeding KPI targets with ongoing consistent results.
  • Lead with passion and integrity, whilst maximizing sales and product growth across the portfolio.
  • Network with local trade division to solidify brand trust and strengthen key relationships.
  • Develop sales strategies—including territory planning, product positioning, and market segmentation—to capture new business and expand existing accounts.
  • Recruit, lead and mentor the Newcastle Showroom Team, consisting of Design & Sales Consultants, to support each individual to reach their highest potential, whilst fostering a 1% staff turnover and incredibly high team morale.
  • Create and implement creative management systems that our team honestly enjoy.
  • Forecast revenue accurately, using data analytics to anticipate trends and adjust plans proactively.
  • Fostered strong customer and trade relationships, resulting in increased repeat business and satisfaction levels.

Sales Team Leader

Early Settler Newcastle
02.2016 - 03.2020
  • Train and mentor team members in consultative selling, negotiation, and relationship-building.
  • Provide regular coaching and constructive feedback to help individuals grow and meet targets.
  • Ensure KPI’S are consistently met through assignment selling and forecast planning.



Hotel Manager

Delany Hotel, Newcastle
2008 - 2010
  • Creating seamless and exceptional guest experiences through efficient team management and internal culture creation, to ensure a vibrant and memorable customer-centered experience, every time.
  • Recruit and manage rosters based on seasonal and peak trade periods.
  • Workforce Scheduling - ensure adequate coverage across all departments.
  • Balancing labor costs with service needs.
  • Build the business through adequate in-house entertainment, to provide an enriching customer focused experience.


Territory Sales Manager

Suntory Australia
2005 - 2008
  • Sales Strategy & Execution: Develop and implement plans to achieve or exceed territory sales quotas.
  • Account Management: Build and maintain relationships with key customers, distributors, and partners to encourage repeat business and loyalty.
  • Market Development: Identify new opportunities, expand into untapped markets, and grow the customer base.
  • Product Promotion: Present, demonstrate, and educate clients on products or services to drive adoption.
  • Negotiation & Closing: Manage pricing discussions, contracts, and deal closures to secure profitable sales.

Education

Diploma - Design

Torrens University Australia - Billy Blue
Newcastle, NSW
02.2018 - 11.2021

Diploma - Counseling Psychology

ACAP University College
Newcastle, NSW
01-2014

Diploma - Hotel Management

TAFE
Hamilton, NSW
01-2003

Skills

  • Proactive and disciplined
  • Confident and proven to lead autonomously and collaboratively
  • Human centered leader
  • Excellent communicator, facilitator and professional motivator to attain results On time, every time
  • Approachable, supportive, high energy and easy to build strong working relationships with
  • Consistently motivates and ensures team morale maintains a high standard
  • Demonstrates sound judgment under pressure
  • Enjoys budget forecasting, KPI's
  • Self-motivated with excellent time management
  • Tech savvy Enjoys learning new programs to support business growth

Interests

I enjoy focusing on physical and mental wellness therefore maintaining physical fitness is important to me I love being outdoors whenever I can be

I am a true animal lover! does not matter if they have scales, feathers or fur, I always have animals in need in my care They bring so much joy and purpose

I love horses and everything that goes with it I spend as much time as I can caring for them

Timeline

Operations Manager/Showroom Manager

King Living
11.2020 - Current

Diploma - Design

Torrens University Australia - Billy Blue
02.2018 - 11.2021

Sales Team Leader

Early Settler Newcastle
02.2016 - 03.2020

Hotel Manager

Delany Hotel, Newcastle
2008 - 2010

Territory Sales Manager

Suntory Australia
2005 - 2008

Diploma - Counseling Psychology

ACAP University College

Diploma - Hotel Management

TAFE
Sarah Griffiths