Sarah Ha
Bankstown,NSW
Summary
Competent Officer Coordinator and Administrator with superior organisational, communication and problem-solving abilities. Knowledgeable about managing office operations, schedules and processes and eager to help improve efficiency.
Overview
4
4
years of professional experience
Work History
Casual Academic Timesheet Approver
The University Of Sydney
07.2023 - Current
- Provide transactional support for the casual academic timesheet management within central HR (TCS)
- Support leaders and manages in their understanding and application of polices and the management of processes.
- Performs work activities relevant to the roles’ key accountabilities as provided by the manger and commensurate to the roles’ classification level.
Front Office Coordinator/Administrator
Sydney Smile Care
08.2020 - 08.2023
- Effectively manage all front desk tasks and procedures to ensure proper office workflow in a busy practice of 5 dental chairs.
- Act as a liaison between dentists, oral health therapists and patients. Routed business correspondence, documents, and messages to correct departments and staff members.
- Manage office logistics by processing HICAPS claims, scheduling, rescheduling, and cancelling appointments for dental patients.
- Responded to inquiries and interacted with customers by phone, email, or in-person to provide information..
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports. Managed and properly accounted for petty cash issued to facilitate general office activities.
- Help develop new standard office procedures and administrative processes.
- Train new staff and junior front office coordinators
Dental Assistant
SixTwelve Family Dental
01.2020 - 04.2020
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Took bitewings, periapical, panoramic, and occlusal X-rays and prepared for dentists to review.
Take-Out Server
Aroma Foods
03.2019 - 01.2020
- Greeted customers and answered inquiries regarding menu items and specials.
- Cleaned and organised kitchen, dining and service areas.
- Adjusted food preparation methods in accordance with customer requests.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Bachelor of Science - Medical Science/Pharmacology (Honours)
University of Sydney
Camperdown, NSW06.2023
High School Diploma -
East Hills Girls Tech High School
Panania, NSW11.2018
Skills
- Customer Service (phone and face to face)
- Time and Task Management
- Interpersonal
- Communication
- Detail-Orientated
- Teamwork and Leadership
- Problem Solving
- Written and Verbal Skills
- Professionalism
- Organisation
- Adaptability
- Initiative
Software Skills
- Microsoft Suite (Word, Excel, Outlook, PowerPoint)
- USYD Staff Intranet (Workday, Concur, UniBuy, Timetabling, Canvas)
- Oasis
- Internet
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Casual Academic Timesheet Approver
The University Of Sydney
07.2023 - Current
Front Office Coordinator/Administrator
Sydney Smile Care
08.2020 - 08.2023
Dental Assistant
SixTwelve Family Dental
01.2020 - 04.2020
Take-Out Server
Aroma Foods
03.2019 - 01.2020
Bachelor of Science - Medical Science/Pharmacology (Honours)
University of Sydney
High School Diploma -
East Hills Girls Tech High School
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