Sarah Hampel
Morphett Vale,Australia
Summary
Self-motivated and driven, my ongoing career objective is to continuously explore new and exciting opportunities, with a mindset and passion towards supporting others. Being able to help people has always been a passion of mine, exemplified by my choice of education in the form of a Diploma in Counselling. I present having worked in the retail and hospitality industry since 2014, this experience has shaped me to become a hardworking, compassionate and ambitious employee. I pride myself on the safe delivery of service, clear and honest communication, and a willingness to be proactive and resilient.
Overview
16
16
years of professional experience
Work History
Administrative Officer
SafeWork SA
08.2025 - Current
- Improving communication within the organization through regular updates on policies, procedures, and key events.
- Maintaining accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managing sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Overseeing office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Ensuring the provision of high quality, accurate, consistent and timely administrative services to internal and external customers.
- Collaborating across the team to continuously improve the performance and consistency of service delivery.
- Participating in projects and activities that contribute to the key priorities of the agency, directorate and team.
- Assisting with the processing of incoming and outgoing mail correspondence.
- Assisting with other duties when required in other streams, including but not limited to undertaking administrative tasks supporting finance, HR/WHS, facilities, asset management and fleet functions within the team.
- Supporting the arrangement of travel requirements across the agency.
- Adhering to all departmental policies and procedures.
- Contributing to the promotion and implementation of Public Sector Principles and Practices and in particular Equal Opportunity, Work Health and Safety by adhering to the provisions of various Acts and associated legislation.
- Communicating professionally across phone, email, and in-person interactions. Able to convey information clearly and confidently and respond promptly and effectively to inquiries.
- Building rapport, resolving issues, and maintaining a courteous and collaborative communication style.
Employment Consultant
WISE Employment
07.2022 - 07.2025
- Assisting participants to gain and sustain ongoing paid employment.
- Coaching participants in becoming prepared for the workforce.
- Working collaboratively with participants to address, and at times, overcome mental and physical barriers.
- Assisting participants with implementing coping strategies to overcome issues and challenges.
- Collaborated effectively with team members to achieve target results.
- Worked autonomously, and in a group environment.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Maintained confidentiality of all financial documents and client communications.
- Prepared detailed case notes following sessions, ensuring an accurate reflection of participant interactions and interventions.
- Proficient in using workplace computer systems and administration tasks.
Manager
Boost Juice
01.2014 - 07.2022
- Memorise and create smoothies and juices from the set menu.
- Ensure all workstations are properly cleaned to industry health standards.
- Have a full understanding of the operating system.
- Cash handling and banking.
- Supervise and direct other employees.
- Monthly stock-take, stock control, ordering, putting stock away, and receiving stock and receipts through the computing system.
- Hiring and training new staff.
- Incident reports, monthly audits, and guidelines for the output.
- First point of contact to deal with customer enquiries and complaints.
- Responsible for reaching personal KPIs and encouraging the team to reach team KPIs.
- Educating staff and preparing the store for half-yearly QARs (Quality Assurance Review).
Personal Trainer
Anytime Fitness
01.2016 - 01.2017
- One-on-one and group personal training sessions.
- Write exercise programmes based on each client’s individual needs and goals.
- Provide guidance and support in choosing appropriate health supplements for each client.
- Ensure the gym is kept in a neat and tidy manner, and equipment is safe to use.
- Client orientation sessions for new and existing members.
Distributor
Salmat Media
01.2010 - 01.2013
- Check quantities of stock.
- Distribute stock within the required time frame.
- Report stock shortages and errors to the Area Representative.
Education
Diploma - Counselling
Open Colleges
2024
Certificate III - Retail
HITsa Training and Employment
2021
Master Trainer - Personal Trainer
Australian Institute of Fitness
2014
Skills
- Hard-working
- Self-motivated
- Resilient
- Reliable
- Punctual
- Honest
- Enthusiastic
- Leadership qualities
- Effective communicator
- Team player
Timeline
Administrative Officer
SafeWork SA
08.2025 - Current
Employment Consultant
WISE Employment
07.2022 - 07.2025
Personal Trainer
Anytime Fitness
01.2016 - 01.2017
Manager
Boost Juice
01.2014 - 07.2022
Distributor
Salmat Media
01.2010 - 01.2013
Certificate III - Retail
HITsa Training and Employment
Master Trainer - Personal Trainer
Australian Institute of Fitness
Diploma - Counselling
Open Colleges
References
- Amy Sharrad, Boost Juice Noarlunga, 0402 715 717
- Jennifer Gadd, Salmat Media, 0433 637 145
- Lara Nicholls, WISE Employment, 0414 734 506
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