Sarah Harrington
Donvale,VIC
Summary
Dynamic Sales Assistant at Commonry Clothing with a proven track record in visual merchandising and customer engagement. Enhanced sales through strong team collaboration and exceptional service, fostering loyalty and repeat business. I thrive in fast-paced environments, ensuring customer satisfaction and driving product awareness.
Overview
24
24
years of professional experience
Work History
Sales Assistant
Commonry Clothing
Doncaster, VIC
10.2022 - Current
- Maintained visual merchandising standards to ensure an appealing store atmosphere.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Handled inventory management tasks, including restocking shelves and organizing stockrooms.
- Provided support during promotional events, engaging customers and driving product awareness.
- Resolved customer complaints promptly, ensuring positive outcomes and fostering loyalty.
- Contributed to training new staff on store policies, procedures, and best practices in customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
Senior Nursery Teacher
St Christopher’s School
Bahrain.
01.2002 - 07.2009
- Designed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a nurturing classroom environment promoting social, emotional, and cognitive development.
- Collaborated with parents to support children's educational growth and address concerns.
- Mentored junior teachers in effective teaching strategies and classroom management techniques.
- Conducted assessments to monitor student progress and adjust instructional approaches accordingly.
- Evaluated student progress using formative and summative assessments, adjusting instructional strategies as needed for optimal results.
- Managed classroom behavior effectively, implementing proactive interventions to maintain a productive learning atmosphere for all students.
- Ensured the integration of diverse learning styles within lessons to accommodate all students effectively.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Education
NNEB - Early Years Childcare
07.2006
Skills
Visual merchandising
Point-of-sale transactions
Team collaboration
Customer engagement
Timeline
Sales Assistant - Commonry Clothing
10.2022 - Current
Senior Nursery Teacher - St Christopher’s School
01.2002 - 07.2009
North West Regional College - NNEB, Early Years Childcare