Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Harris

Cranbourne,VIC

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

16
16
years of professional experience

Work History

Restaurant Manager

SUBWAY®Restaurants
07.2023 - Current
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Childcare Worker

Ryan Road Childcare & Swim School
08.2016 - 12.2016
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Promoted good behavior with positive reinforcement methods.
  • Planned and guided age-appropriate tasks like reading, crafts.

Factory Worker

Elite Sporting Goods
06.2015 - 03.2016
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.

Childcare Worker

Western Port Childcare
10.2014 - 01.2015
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Promoted good behavior with positive reinforcement methods.
  • Kept notes of behavior issues, food served and medications administered to children.

Fast Food Worker

SUBWAY®Restaurants
03.2011 - 10.2013
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Examined trays to check contents for required items and complete orders.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.

Sunday School Teacher's Assistant

City Life Church
06.2008 - 01.2010
  • Employed variety of instructional aids, methods and materials to provide for creative teachings, helping children grow spiritually.
  • Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
  • Applied teaching techniques to achieve curriculum goals within framework of church's philosophy.
  • Organized and labeled materials and displayed students' work by ages and perceptual skills.

Education

High School Diploma -

Kambrya College
Berwick, VIC

Skills

  • Parental and Guardian Assistance
  • Positive Reinforcement Methods
  • Calendaring and Scheduling
  • Meal Organizing
  • Infant Care and Feeding
  • Communication and Cooperation
  • Changing Diapers
  • Childcare Regulations
  • Structural Limits
  • Vacuuming and Sweeping
  • Caring and Responsible
  • Coordination and Teamwork
  • Special Needs Care
  • Teamwork and Collaboration
  • Customer Response
  • Food Packaging and Labeling
  • Cash Drawer Operations
  • Stocking and Replenishing
  • Dish Preparation
  • Kitchen Safety Standards
  • Ingredient and Food Preparation
  • Customer Engagement
  • Coaching and Mentoring
  • Supply Ordering and Management
  • Trained in performance and wage reviews
  • Promotions planning
  • Catering Services
  • Menu development
  • POS Terminal Operation
  • Labor and Overhead Cost Estimation
  • Team Leadership
  • Shift Management
  • Reliable and Responsible
  • Order delivery practices
  • Customer loyalty
  • Calendar and Scheduling Software
  • Pre-shift walk-through
  • Problem-Solving

Timeline

Restaurant Manager

SUBWAY®Restaurants
07.2023 - Current

Childcare Worker

Ryan Road Childcare & Swim School
08.2016 - 12.2016

Factory Worker

Elite Sporting Goods
06.2015 - 03.2016

Childcare Worker

Western Port Childcare
10.2014 - 01.2015

Fast Food Worker

SUBWAY®Restaurants
03.2011 - 10.2013

Sunday School Teacher's Assistant

City Life Church
06.2008 - 01.2010

High School Diploma -

Kambrya College

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