Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Office Assistant
Trade & General Towing
Newcastle , NSW
04.2025 - 06.2025
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Performed data entry tasks into various computer systems accurately and efficiently.
Cleaner/Maintenance
Sunny day lawn service
Newcastle, NSW
09.2022 - 07.2023
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Washed windows both inside and outside of the facility.
Swept sidewalks and driveways of debris.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Delivery Assistant
BidFood
Newcastle, NSW
01.2021 - 11.2021
Received instructions from supervisor about daily assignments.
Managed paperwork related to deliveries including proof of delivery documents.
Loaded, unloaded, prepared, inspected and operated delivery vehicle.
Checked inventories for accuracy against invoices or other documents.
Verified the contents of inventory loads against shipping papers.
Ensured that all deliveries were complete, accurate and on time.
Maintained a clean work environment by adhering to health and safety regulations.
Customer Service Cashier
Mcdonalds
Mayfield, 2304
02.2019 - 10.2019
Operated cash registers to process payments for goods and services.
Resolved customer complaints in a professional manner.
Greeted customers and provided friendly customer service.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Processed credit card transactions accurately and efficiently.
Education
High School Diploma -
Alesco Senior College
Newcastle, NSW
12-2023
Waratah Technology Campus
Waratah, NSW
10-2020
Skills
Customer service
Effective communication
Organizational skills
Housekeeping
Inventory management
Attention to detail
References
Lisa Hall Trade & General Towing - 0409770619
Graham Hartin Bidfood - 0450544603
Lochlan Hartin Sunny day lawn services - 0424108161
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