Sarah Haynes
Summary
Employee Relations leader and legal professional with deep international experience influencing and impacting dynamic businesses through effective management (both proactive and reactive) of a wide range of employee relations and legal issues.
Overview
20
20
years of professional experience
Work History
Head of Employee Relations - Managing Director
JPMorgan Chase & Co
06.2019 - Current
- I lead a team of 30+ Employee Relations and HR professionals covering more than 50,000 employees based in 15 APAC countries
- Liaise with other global Regional Heads to ensure best practices and consistency across regions, leading and enabling projects
- Serve as lead investigator for particularly sensitive, complex, and high risk investigations, including claims of sexual harassment and discrimination
- Partner on cross-regional investigations
- Lead and oversee all disciplinary decisions in the Region made in connection with matters originating from all investigative functions including compliance, regulatory, and whistleblowing matters
- Leverage data analytics and organizational health diagnostics to influence and provide Culture and Conduct insights to senior leaders
- Members of the regional HR Leadership Team and report to the Regional Head of HR, Asia Pacific and Global Head of Employee Relations
- Key Achievement: Evolving an employee engagement, culture and conduct operating model that aligns to the lived experience of employees and contributes to organisational culture
- This included transformation of the Employee Relations capabilities from a decentralised model to a Center of Excellence Model.
Employee Relations Advisor
JPMorgan Chase & Co
04.2014 - 05.2019
- Serve as lead investigator to conduct internal investigations and prepare investigative documentation as needed related to complaints of unfair or unlawful treatment and/or inappropriate behavior
- Partner on cross-regional investigations
- Close partnership with HR Professionals, managers, senior leaders to advise on all aspects of the employment relationship, including performance management, disciplinary matters, terminations and business restructuring
- Provide insights to leaders using Employee Relations and Conduct data
- Conduct training programs to educate HR, employee and business stakeholders to influence the effective management of complex Employee Relations and conduct risk as well as adherence to firm policies
- Key Achievement: Working effectively across geographical and cultural boundaries within a large global organisation
- During this time I played a key role in the organizational design of a global Center of Excellence Employee Relations model.
HR Lawyer - Senior Associate
Australian Business Lawyers and Advisors
03.2011 - 03.2014
- Provision of advice, coaching and partnership with clients on a full gamut of Employee Relations and employment law issues, including employee performance management, policy interpretation, organizational restructures and investigations
- Undertaking investigations on employee grievances for SMEs and multi-national organizations
- Conducting training to managers on HR/Employee Relations issues
- Drafting and interpreting employment contracts, policies and other compliance materials
- Collaborative partnerships with colleagues as well as supervision and mentoring of junior lawyers
- Appearing in employment litigations, including matters concerning gender equity, unfair dismissal, adverse action and employment disputes
- Key Achievement: As a senior lawyer, I led unfair dismissal and award modernisation proceedings at the Fair Work Commission of Australia.
HR Lawyer
Thomson Geer
07.2008 - 09.2009
- Advise clients on Australian employment law, employee relations, HR investigations and industrial matters
- Instructing solicitor for matters relating to unfair dismissal, discrimination, breach of industrial instrument and OH&S claims
- Involvement and partnership in all aspects of the enterprise bargaining process
- Drafting legal advice concerning employment matters including restraints, termination, enterprise bargaining, mergers and acquisitions
- Key Achievement: Involved in a landmark Australian discrimination law case before a Full Bench of the Court of Appeal, NSW.
HR Lawyer
Australian Business Lawyers
07.2008 - 09.2009
- Advise clients on Australian employment law, employee relations, investigations and dispute resolution matters
- Involvement in Award modernization
- Drafting legal documents
- Advising clients on enterprise bargaining matters
- Key Achievement: Appearance before a Full Bench of the NSW Industrial Relations Commission in the State Wage Case 2009.
Employee Relations Adviser
Australian Federation of Employers & Industries
12.2003 - 06.2008
- Lead trainer of new graduates in the provision of employee relations advice on matters concerning employee dispute resolution, HR investigation and disciplinary matters, policy interpretation, contracts of employment, HR policy, award interpretation, workers compensation and occupational health and safety
- The rendition of written and verbal advice requiring research, analysis of Australian government policies, legislation and employment case law
- Partnering with HR professionals in the negotiation, drafting and lodgment of enterprise bargaining matters
- Key Achievement: Responsibility for leading the training and coaching of junior Employee Relations Advisors.
Education
Bachelor of Law - Graduate -
The University of Sydney, Australia
Bachelor of Arts With Majors in Human Resource ManagementIndustrial Relations/Art History -
The University of Sydney, Australia
Skills
- Human Resources and Employee Relations
- Employment Law
- Data Insights
- Mentoring and Training
- Change Management
- Complex Stakeholder Engagement
Extracurricular Activities
Family time | Drawing | Delicious food | Fitness
Timeline
Head of Employee Relations - Managing Director
JPMorgan Chase & Co
06.2019 - Current
Employee Relations Advisor
JPMorgan Chase & Co
04.2014 - 05.2019
HR Lawyer - Senior Associate
Australian Business Lawyers and Advisors
03.2011 - 03.2014
HR Lawyer
Thomson Geer
07.2008 - 09.2009
HR Lawyer
Australian Business Lawyers
07.2008 - 09.2009
Employee Relations Adviser
Australian Federation of Employers & Industries
12.2003 - 06.2008
Bachelor of Law - Graduate -
The University of Sydney, Australia
Bachelor of Arts With Majors in Human Resource ManagementIndustrial Relations/Art History -
The University of Sydney, Australia
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