Sarah Hazim
Adelaide,SA
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Respectful and compassionate professional currently ongoing with studies. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Finsbury Green
03.2023 - 11.2023
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Handled assignments independently with good judgement and critical thinking skills.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Operated multi-line telephone system to answer and direct high volume of calls.
Customer Service Representative
Imprint
06.2019 - 12.2022
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Trained staff on operating procedures and company services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased efficiency and team productivity by promoting operational best practices.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Bachelor of Social Work - Social Work
University of South Australia
Adelaide, SA06.2028
Bachelor of Business Admin. - Business Communications
TAFE NSW
Sydney, NSW10.2019
Skills
- Intuit QuickBooks
- Switchboard Operation
- Scheduling
- Visitor and Customer Relations
- Documentation
- Problem-Solving
- Verbal and written communication
- Relationship Building
- Data Entry
- Customer/Client relations
- Life skills counselling
- Case Management
- Analytical Thinking
- Efficient under pressure
- Risk Assessment
- Client documentation
Timeline
Receptionist
Finsbury Green
03.2023 - 11.2023
Customer Service Representative
Imprint
06.2019 - 12.2022
Bachelor of Social Work - Social Work
University of South Australia
Bachelor of Business Admin. - Business Communications
TAFE NSW
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