Sarah Hews
Hopes Pharmacy
23 Junction Street Wallerwang,NSW
1
Certification
2027
years of professional experience
Experienced dispensary manager with a strong background in workflow management, employee training, and store maintenance. Skilled in supervising support staff, resolving patient concerns, and maintaining accurate records. Known for improving daily operations, reducing delays, and supporting reliable service delivery.
Work History
Dispensary Manager
3 Years 2 Months- Managed dispensary workflows, ensuring accurate prescription processing and timely customer service.
- Reviewed prescriptions for accuracy, detecting discrepancies and supporting safe medication dispensing.
- Supervised pharmacy support staff, assigning daily tasks and reinforcing compliance standards.
- Coordinated inventory controls, restocking medicines and monitoring stock levels to prevent shortages.
- Maintained patient records and dispensing documentation in line with pharmacy procedures.
- Trained new team members on dispensary processes, customer service, and operational policies.
- Resolved patient inquiries and escalated medication issues to pharmacists when required.
- Improved daily operations by streamlining workflow, reducing delays, and supporting consistent service delivery.
- Managed daily cash reconciliations, ensuring accuracy and eliminating discrepancies in financial reporting.
- Webster Packing
Cafe Worker
- Prepared coffee, beverages, and menu items to meet customer orders promptly
- Greeted customers courteously and resolved routine service requests with professionalism
- Operated point-of-sale system to process transactions and handle payments accurately
- Provided courteous service to enhance customer experience and resolved routine service requests with professionalism
- Assisted kitchen and front-of-house teams during busy periods to ensure efficient workflow
- Followed hygiene, allergen, and workplace safety procedures in daily cafe operations
- Managed opening and closing tasks, including setup, cleanup, and preparation of service areas
Education
Year 10
Skills
Punctual and Reliable
Standard procedures
Staff training
Safety protocols
Inventory management
Scheduling management
Facility maintenance
Patient coordination
Certification
- Certificate II in Community Pharmacy
Timeline
Dispensary Manager
Hopes Pharmacy
09.2023 - 11.2026Read More
Cafe Worker
Lithgow Workies
2019 - 2023Read More
Lithgow High School
Year 10
Read More