Summary
Overview
Work History
Education
Skills
Accomplishments
Attributes
Certification
Languages
Timeline
Generic

SARAH HOGAN

Thornlands

Summary

Experienced Education and Engagement Manager for a prominent wildlife park in New Zealand, with a proven track record in fostering and maintaining meaningful connections with key stakeholders, including government agencies, students, teachers, industry peers, and general visitors. Empathetic and open-minded approach ensures fair, informed, and balanced decision making. Supportive and transparent in creating a positive team environment that fosters growth for both individuals and the team as a whole. Highly organized with excellent attention to detail, quickly acquiring new system skills when needed.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Education and Engagement Manager

Orana Wildlife Park
04.2022 - 12.2024
  • Team Leadership & Staff Management: Lead, motivate, and manage team, fostering a collaborative and high-performance culture while ensuring effective communication and professional growth
  • Stakeholder Engagement: Built and maintained strong relationships with internal and external stakeholders, ensuring alignment with organisational goals and fostering long-term partnerships
  • Oversea Programme Design & Delivery: Ensuring quality programme delivery and engagement of students that align to their needs
  • Student Engagement: Develop and implement strategies to ensure high levels of student participation, involvement, and satisfaction
  • Conservation Advocacy: Promote and advocate for conservation efforts, raising awareness and driving initiatives that contribute to environmental sustainability
  • Decision-Making Responsibilities: As part of the senior leadership team, contributing to strategic decisions that impact the organisation’s direction and success
  • Strategy & Vision Development: Collaborate with the Board of Trustees to develop and implement new long-term vision and goals
  • National Strategy Development: Collaborate with industry peers to create national advocacy strategies
  • Data analysis and bi-annual written reports to Ministry of Education, highlighting trends and identifying how the services provided quality fit-for-purpose learning outcomes
  • Led the creation of a product, a school holiday programme, including programme content, online booking system, feedback survey, child health and safety questionnaires
  • Collected feedback from participants, parents, and staff to produce a thorough written report for CEO and Board

Assistant Education Manager

Orana Wildlife Park
02.2015 - 03.2022
  • Organised the education department work schedule including bookings, data and record keeping systems, developed suitable resource library for team knowledge
  • Delivered educational programmes to a broad range of student ages, abilities, across a wider range of topics
  • Designed custom-written educational programmes to align with national curriculum
  • Strong communication skills; liaising with clients pre and posts service to ensure provision of effective and meaningful educational services
  • Planning, preparation, and delivery of Ministry of Education tender in collaboration with colleagues
  • Design, development, and implementation of improved administrative systems within the education team and for other areas of the organisation, including use of MS Office Suite
  • Lead project coordinator for on-site community project, engaging key stakeholders through to successful completion

Secondary School Teacher

Alun School
09.2002 - 04.2006
  • Teaching National Curriculum (AU Y6-8) and examination syllabus (AU Y11-12) in Geography and Outdoor Education, include cross-curricular themes and issues
  • Special emphasis placed on incorporating enquiry-based learning, inclusion of core subjects and relevant themes relating to the curriculum
  • Key developer of design and planning new schemes of work across all age ranges
  • Organisation and delivery of outdoor education including three off site residential assessments, including overnight expeditions
  • Assessing pupils in their chosen practical activities
  • On-going evaluation and reporting of good teaching practices across all subjects

Education

PGCE - Secondary Education

Manchester Metropolitan University
06-2002

BSc (Hons) - Outdoor and Environmental Education

Liverpool John Moores University
06-2001

Skills

  • Stakeholder relations
  • Strategic thinking
  • Risk assessments
  • Project planning
  • Teamwork and collaboration
  • Attention to detail
  • Multi-tasking
  • Excellent communication
  • Team leadership
  • Adaptability and flexibility

Accomplishments

  • Developed a high performing team culture, centred by trust and transparency, the team were held in high regard by other staff.
  • Actively supported individual staff growth, resulting in exceptional stakeholder feedback, as evidenced by formal Survey Monkey feedback.
  • Successfully adapted to changing external factors by leading the development of new products that effectively addressed stakeholder needs, significantly enhancing student knowledge and exam success, as reflected in formal feedback.
  • Quick learner with technology: demonstrated the ability to quickly master new systems and software, driving workplace efficiency.
  • Self-taught in MS OneNote/Teams, using these tools to develop resources and lead small projects.
  • Learned a government data reporting system without guidance, ensuring accurate and timely reporting.
  • Resource development expertise - self-taught in Canva to develop online and onsite resources for the Children’s University initiative which enhances student education engagement outside the formal setting.
  • Collaborative strategic planning; contributed to high-level strategy planning at organisational, national, and international levels.
  • Played a key role in developing a new strategic mission and future vision for the organisation, culminating in its public presentation.
  • Involved in the planning of a national/regional advocacy and engagement strategy for the Zoo and Aquarium Association (Australasia).

Attributes

  • Wide range of experience in the workplace, most recently as an Education and Engagement Manager for a prominent wildlife park (NZ).
  • Proven track record in fostering and maintaining meaningful connections with key stakeholders including government agencies, students, teachers, industry peers, and general visitors.
  • Empathetic and open-minded, act with integrity to ensure fair, informed and balanced decision making.
  • Supportive and transparent, able to create positive team environment to help individuals and the team grow.
  • Highly organised, excellent attention to detail and ability to acquire new system skills quickly.

Certification

Driver's License QLD

Languages

English

Timeline

Education and Engagement Manager

Orana Wildlife Park
04.2022 - 12.2024

Assistant Education Manager

Orana Wildlife Park
02.2015 - 03.2022

Secondary School Teacher

Alun School
09.2002 - 04.2006

PGCE - Secondary Education

Manchester Metropolitan University

BSc (Hons) - Outdoor and Environmental Education

Liverpool John Moores University
SARAH HOGAN