Sarah Hood
Redlynch,QLD
Summary
I am currently 17 and in grade 12 at St. Andrews Catholic College. I am looking to work between 10-20 hours per week as a casual employee. I have accumulated two years of customer service, working in a fast-restaurant environment. I am on my provisional license, making it easy for me to pick up extra shifts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casual Crew
Burger Urge Smithfield
Smithfield Shopping Centre
05.2024 - 03.2026
- FOH responsibilities – POS, runner, host, and bartender
- Assisted in training new crew members on operational procedures and customer service protocols
- Handled cash transactions accurately, ensuring compliance with cash handling policies and procedures
- Worked well with teammates and accepted coaching from management team
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business
- BOH responsibilities – building food and dishwashing
- Pay increase after 10 months for my good attitude towards working.
Casual Employee
Brown and Co Bakery
03.2023 - 12.2023
- Worked effectively in fast-paced environments
- Cleaning store (sweeping, mopping, cleaning display windows)
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Grade 12
St. Andrews Catholic College
Redlynch ValleySkills
- Customer service experience
- Communication
- Problem solving
- Adaptability
- Product knowledge
- Efficiency
- Multitasking and organization
- Cash handling
- Cleaning
- Taking orders
- Safe food handling
Certification
- Provide CPR Certificate
- QLD RSA Online Certificate
- Food Safety Certificate
Interests
Going to the gym, reading, and playing with my dog
Timeline
Casual Crew
Burger Urge Smithfield
05.2024 - 03.2026
Casual Employee
Brown and Co Bakery
03.2023 - 12.2023
Grade 12
St. Andrews Catholic College