Sarah Huber
Diamond Creek
Summary
I am a proactive Traffic Control Team Leader with 3 1/2 years of experience. I am an excellent communicator, which have played a vital role in maintaining a safe work environment for my team as well as clients. I feel I possess the skills required to perform being a call taker at ESTA to a high level industry standard. My specialties include being articulate, patient, knowledgeable in computer and devices, as well as being very people oriented.
Overview
7
7
years of professional experience
Work History
Traffic Controller- Team Leader
Traffic Diversions Group
04.2020 - Current
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
- Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Supported event planning teams by designing effective traffic management plans for large-scale events in the community.
- Strengthened interdepartmental relationships by collaborating with colleagues from various agencies, ensuring seamless coordination during joint operations.
- Served as a valuable resource for resolving complex traffic-related issues, offering insights and recommendations based on extensive industry knowledge and experience.
Retail Assistant- 2IC
Liquorland
05.2017 - 01.2020
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Conducted regular price audits to ensure pricing consistency across all products on display.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Assisted management with loss prevention initiatives, lowering instances of theft within the store premises.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Education
Year 12 -
St Helena Secondary College
St Helena, VIC11.2016
Skills
- Dependable and responsible
- Organisation and Time Management
- Analytical and Critical Thinking
- Great people skills and empathetic
- Multitasking Abilities
- Decision-Making
- Excellent interpersonal skills
- Active Listening
Timeline
Traffic Controller- Team Leader
Traffic Diversions Group
04.2020 - Current
Retail Assistant- 2IC
Liquorland
05.2017 - 01.2020
Year 12 -
St Helena Secondary College
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