Sarah Hui
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
IGA Jones & Co.
Brisbane, QLD
08.2023 - Current
- Processed customer orders accurately and efficiently.
- Provided information about products and services available to customers.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
Retail Sales Associate
Myer
Brisbane, QLD
09.2022 - 03.2024
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
Administration Assistant
Easy Truck Rentals
Brisbane, QLD
08.2022 - 09.2023
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Provided administrative support to management team.
- Organized both physical and digital files and updated reports to coordinate project materials.
Customer Service and Wait Staff
Taco Bell
Brisbane, Qld
08.2021 - 11.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Ormiston College
Brisbane, QLD11-2023
Dual Degree of Bachelor of Business/Design
Queensland University of Technology
Brisbane, QLDSkills
- Customer Service
- Product Sales
- Order Management
- POS System Operation
- Office Administration
- Excellent Communication
- Teamwork and Collaboration
Certification
- RSA
- Currently undertaking a Certificate III in hospitality (due to finish early march)
Accomplishments
- Personally recognized and awarded by the Director of Mater Foundation for raising the highest funds for Breast Cancer Awareness hosted by the Pink Mater Foundation, while also donating over 25cm of my hair for the production of wigs.
Timeline
Customer Service Associate
IGA Jones & Co.
08.2023 - Current
Retail Sales Associate
Myer
09.2022 - 03.2024
Administration Assistant
Easy Truck Rentals
08.2022 - 09.2023
Customer Service and Wait Staff
Taco Bell
08.2021 - 11.2022
High School Diploma -
Ormiston College
Dual Degree of Bachelor of Business/Design
Queensland University of Technology
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