Sarah Humphries
Kippa Ring,QLD
Summary
Person-Focused Assistant in Nursing with medication administration and wound care competency. Passionate about consumer care and quality of life. Strong knowledge of Aged Care Standards, Infection Control, Restrictive Practices, and Antimicrobial Stewardship. Self appointed consumer advocate. Hard working and dedicated to enhancing quality of life, and consumer safety whilst respecting dignity of risk.
Overview
18
18
years of professional experience
Work History
Assistant in Nursing (Medication Competent)
Beaumont Care
Kippa Ring, Queensland
03.2023 - Current
- Administered medications following the 6 rights of medication administration.
- Attended to basic wound care.
- Monitored vital signs and changes in consumers post-fall, post-hospital, and for general illness. Reported to the Registered Nurse promptly.
- Collaborated with Registered Nurses, gathering information for the development of care planning and reviews.
- Assisted with admission procedures, such as gathering personal data from the consumer, family, and Support Plans.
- Liaised with Allied Health Services and General Practitioners for consumers' optimal health and quality of life.
- Self-appointed resident advocate.
- Implemented falls and behavior management strategies, monitored effectiveness, and escalated as needed.
- Assisted consumers to attend appointments and/or access services outside of the Nursing Home environment.
- Completed documentation using iCare Health.
Disability Support Worker
Beaumont Care Independent Living
Redcliffe, Queensland
11.2022 - 11.2023
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Maintained records of services provided, client progress, and goals achieved.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided therepuetic massage
Education Officer
Beaumont Care
Kippa Ring, Queensland
04.2022 - 03.2023
- Maintained compliance with online education for approximately 300 staff across the company, including Registered Staff, Care Staff, and Support Services.
- Researched and developed education modules online and in toolbox talk format using the latest best practice advice, while adhering to Aged Care Quality Standards.
- Assessed and trained staff in correct manual handling, handwashing, and donning and doffing procedures.
- Held orientation for new staff and student nurses.
- Provided one-on-one support to staff onsite with maintaining education compliance and understanding information provided.
Assistant in Nursing (Medication Competent)
Beaumont Care
Rothwell, Wamuran, Clontarf, Queensland
01.2011 - 03.2022
- See above for role description
Customer Service Cashier
BP Fuel
Morayfield, Queensland
01.2011 - 05.2011
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Informed customers of in-store promotions or pricing specials.
- Prepared hot box foods and Wild Bean Cafe Coffee
- Kept check-out areas clean, organised and well-stocked to maintain attractive store.
Assistant Manager
Caltex
Tambo, Queensland
03.2010 - 11.2010
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed invoicing and ordering
- Monitored product quality through daily fuel dips
- Prepared meals in back kitchen and served to customers
Customer Service Cashier
Foodworks
Tambo, Queensland
11.2009 - 03.2010
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Front End Assistant Manager
Cornett's IGA
Deception Bay, Queensland
11.2006 - 11.2009
- Coordinated store events such as promotions, sales, or in-store activities.
- Resolved customer complaints in a timely manner while upholding company policies.
- Handled cash transactions and ensured accuracy when entering payments into system.
- Built strong relationships with customers through excellent customer service practices.
- Rostering, stocktake, and ordering.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
- R
Education
Provide First Aid And CPR - Health Care
Studymix Pty Ltd
Brisbane, QLD07-2023
Certificate 4 in Mental Health - Mental Health Nursing
Kelly Colleges
Online02-2015
Medication Assistance Skill Set -
Kelly Colleges
Brisbane, QLD01-2015
Certificate 3 in Aged Care -
Brisbane North Institute of Tafe
Online03-2011
Bunzl Wound Care
Brisbane, QLDSkills
- Positive, passionate and professional
- Meeting and exceeding expected goals
- Critical Thinking
- Fast Learner/Thinker
- Relationship Building
- Team Collaboration
- Great communication skills- able to adapt with each consumer
- Calm in emergency situations
- Excellent time management
- Self initiated education/upskilling
- Reliable, hardworking and dedicated
- Always working towards continuous improvement
- Strong understanding of Aged Care Quality Standards and processes
Accomplishments
Beaumont Care Employee of the Year
References
References available upon request.
Timeline
Assistant in Nursing (Medication Competent)
Beaumont Care
03.2023 - Current
Disability Support Worker
Beaumont Care Independent Living
11.2022 - 11.2023
Education Officer
Beaumont Care
04.2022 - 03.2023
Assistant in Nursing (Medication Competent)
Beaumont Care
01.2011 - 03.2022
Customer Service Cashier
BP Fuel
01.2011 - 05.2011
Assistant Manager
Caltex
03.2010 - 11.2010
Customer Service Cashier
Foodworks
11.2009 - 03.2010
Front End Assistant Manager
Cornett's IGA
11.2006 - 11.2009
Provide First Aid And CPR - Health Care
Studymix Pty Ltd
Certificate 4 in Mental Health - Mental Health Nursing
Kelly Colleges
Medication Assistance Skill Set -
Kelly Colleges
Certificate 3 in Aged Care -
Brisbane North Institute of Tafe
Bunzl Wound Care
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