Sarah Hussaini
South Wentworthville,Australia
Summary
A reliable and trustworthy individual who always puts customers and their needs first. Able to multitask, work effectively with others, and provide a positive customer experience. Experienced across reception, retail, hospitality, and warehouse environments, with strong communication, organisation, and problem-solving skills. Currently seeking to expand workplace experience and take on new challenges that encourage professional growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Auburn Dental Magic
Auburn, NSW
01.2024 - 12.2024
- Greeted visitors and customers with professionalism, offering friendly and knowledgeable assistance to enhance their experience.
- Answered phone calls promptly and directed incoming calls to the appropriate office.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a clean and organized reception area, ensuring a welcoming first impression for all visitors.
- Addressed customer problems and complaints with professionalism and efficiency, contributing to improved customer satisfaction.
- Processed cash transactions accurately and maintained accurate sales and payment records.
Crew Member
KFC
Merrylands, NSW
01.2022 - 11.2024
- Worked effectively in a fast-paced environment while maintaining a strong sense of responsibility.
- Worked independently and collaboratively as part of a team.
- Learned quickly and adapted to new tasks, procedures, and situations.
- Provided support and guidance to team members.
- Demonstrated respect, friendliness, and willingness to assist wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Pick Packer
Metcash
Huntingwood, NSW
01.2025 - 02.2026
- Accurately picked and packed products using order slips and scanning systems.
- Inspected items for damage, expiry dates, and correct labeling to ensure quality before packing.
- Packed orders securely to minimize damage during transit.
- Met daily and hourly picking and packing targets and deadlines.
- Used pallet jacks to move goods safely and efficiently.
- Reported inventory discrepancies and damaged goods to supervisor.
- Worked with team members and communicated with supervisors to enhance workflow and resolve issues.
Grocery Team Member
Woolworths
Wentworthville, NSW
03.2025 - 09.2026
- Delivered friendly and efficient customer service at checkouts, self-serve, and on shop floor to enhance customer experience.
- Supported customers with product inquiries and locating items to improve shopping satisfaction.
- Operated POS systems and handled cash, EFTPOS, and refunds accurately.
- Restocked shelves and maintained displays to ensure product availability and presentation.
- Rotated stock and checked expiry dates to maintain product freshness.
- Maintained store cleanliness and presentation standards.
- Worked collaboratively to meet store goals and priorities.
- Followed safety and hygiene procedures, including PPE requirements.
- Assisted with opening and closing tasks and supported other departments.
Education
High School Graduate -
01-2023
Certificate II - Baking
TAFE NSW
Skills
- Customer Service
- Problem Solving
- Professional Demeanor
- Typing Speed
- Team Collaboration
- Time Management
- Effective Communication
- Inventory Management
- Organization Skills
- Telephone Skills
- Verbal & Written Communication
- Reliable, punctual, and adaptable across different workplace environments
- Confident communicating with customers, colleagues, supervisors, and visitors
- Able to manage multiple tasks while maintaining accuracy and attention to detail
- Comfortable working independently or as part of a team
- Committed to maintaining a positive, respectful, and professional workplace attitude
Timeline
Grocery Team Member
Woolworths
03.2025 - 09.2026
Pick Packer
Metcash
01.2025 - 02.2026
Receptionist
Auburn Dental Magic
01.2024 - 12.2024
Crew Member
KFC
01.2022 - 11.2024
High School Graduate -
Certificate II - Baking
TAFE NSW