Sarah Hutchins
72 Rawson Street, Caloundra West,QLD
Overview
7
7
years of professional experience
Work History
Patient Support Assistant
Sunshine Coast Hospital And Health Service
Sunshine Coast University Hospital
06.2020 - Current
- Perform duties associated with non-clinical support to clinical staff such as patient handling techniques and patient transportation.
- Follow infection control guidelines to maintain clean and safe environment.
- Use wheelchairs, trolleys and movable beds to safely transfer patients between hospital locations.
- Assist clinical staff to position and support patients during treatment.
- Collaborate with other medical staff to achieve high level of patient safety and care.
- Warmly greet patients and visitors and made each feel welcome.
- Clean, sanitise and move hospital equipment.
- Appropriate use of personal protective equipment.
Customer Service Attendant
Mid Station
Perisher Valley
06.2021 - 09.2021
- Assembling food orders along a bain marie quickly and effectively.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provide prompt friendly customer service.
- Barista and bar experience.
- Stocking and cleaning work areas.
- Clear communication skills with co-workers and supervisors.
Crew Member
McDonalds
Caloundra, QLD
08.2016 - 09.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Adaptable to all work areas: front counter, drive thru cashier, runner and cafe barista.
- Able to cope with difficult customers and solving problems effectively
- Took orders, prepared meals, and collected payments.
- Strong understanding of POS cash register and money handling.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service and sales techniques.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Barista experience
Education
Bachelor of Paramedic Science -
University of The Sunshine Coast
Sunshine Coast, QLD2025
High School Diploma -
Unity College
Caloundra 2018
Skills
- Over 3 years experience in a fast paced, high turnover public hospital setting with 700 beds
- Always providing reassurance and safe patient care
- Collaborate effectively in a team and confident performing under high pressure settings
- 5 years experience of customer service in hospitality industry
- Exceptional communication skills, time management and organisation
- Current First Aid certificate including CPR and defibrillator
- Computer Literate - Microsoft Office, Microsoft Excel etc
- Strong understanding of POS cash registers and money handling
Timeline
Customer Service Attendant
Mid Station
06.2021 - 09.2021
Patient Support Assistant
Sunshine Coast Hospital And Health Service
06.2020 - Current
Crew Member
McDonalds
08.2016 - 09.2020
Bachelor of Paramedic Science -
University of The Sunshine Coast
High School Diploma -
Unity College