Sarah Hutchins
Tully,Queensland
Summary
My name is Sarah Hutchins. I am 31 years of age and am married with 3 young boys.
I have been a stay at home Mum, for the last 10 years and am wanting to get back into work.
I'm hoping to gain a position, where I am able to utilize the skills I have obtained, as well as, being able to develop new skills. I am a very organised, enthusiastic and punctual worker.
I work well in a team or as an individual. I use communication in any working environment to keep operations running smooth. I am able to take on new challenges and adjust to change, quickly or gradually.
I currently hold Cert II in retail operations and a Cert III in Business and Administration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer Under 9's Team Manager
Tully Tigers Rugby League
Tully, Queensland
02.2023 - 09.2023
- Management of Under 9's Tully Tigers Junior Rugby League Team
- Aligned team goals and objectives with organisational strategy, aiding team growth
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Ensure all players are kept up to date with club requirements
- Ensuring that all administration and operational planning is completed
- Communicate with Coaches, Team Players, Club Management, Parents and members of the community
- Represent team on behalf of club management and representatives
- Ensuring player registration and Medical forms are up to date prior to playing
- Respect for players and families, confidentiality information and documentation
- Responsible for issuing and maintaining jerseys and club equipment
- Ensuring players are prepared and all safety requirements adhered to
- Ensuring time management and games follow schedule on time
- Ensuring all players and volunteers are given game times and locations on time
- Encourage player participation, educate, encourage and support all members and players involved
Volunteer Management Committee (President)
Tully Community Kindergarten & Preschool
Tully, Queensland
03.2021 - 03.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organisational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Oversee running of the Tully Community Kindergarten
- Organise and Manage rosters and rotations
- Organise and manage staff
- Comply with all Queensland Education and OHS/WHS standards.
- Oversee and signing of documentation.
- Organising and management of fundraising events, such as sending and distribution of letters and documentation, handling of money, setting up and packing up event.
- Create and Manage purchase orders.
- Manage Performance Reviews and documentation.
- Manage Disciplinary action when required
- Manage and Schedule meetings for Committee, Staff and Parents according to WHS.
- Manage Documenting and recording of Meeting minutes in compliance with WHS.
- Ensure that center records and documents are up to date and compliant
- Respect and keep confidentiality of any information discussed or given
- Work together as a team to make decisions and problem solve
- Employment and management of all staff and ensuring that all staff are compliant with provisions of any awards and industrial requirements
- Management of building and playgrounds
- Promoting center and community involvement
- Act as spokesperson to the public where required
Apprentice Hairdresser
A Stylish Afhair
Tolga, Queensland
01.2011 - 09.2013
- Studied advanced techniques to develop proficiency and better serve customers.
- Expanded clientele base through word-of-mouth referrals resulting from consistently exceeding expectations in haircutting, styling, and coloring services provided.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Answered telephone calls to provide information and schedule new appointments.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Offered exceptional service and support to walk-in and scheduled customers.
- Delivered outstanding results under pressure during peak hours while maintaining composure.
Head Waitress
Barron Valley Hotel
Atherton, Queensland
01.2010 - 01.2013
- .Increased efficiency of payment processing by implementing best practices for handling cash transactions securely.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Promoted positive work environment by addressing conflicts among team members promptly and professionally.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Trained new staff members on restaurant policies, procedures, and customer service standards.
- Trained staff members on use of POS system.
- Held high standards of communication between the front and back of house, to keep service flowing smoothly.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Supervised server staff and simultaneously served personal section of tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored inventory levels for tableware, glassware, and flatware, reducing shortages during peak times.
Education
High School Diploma -
Atherton Sate High School
Atherton, QLD11-2009
Skills
- Managing Operations and Efficiency
- Succession Planning
- Computer Skills
- Scheduling and Coordinating
- Project Planning
- Performance Evaluations
- Communication
- Organisation Skills
Certification
- Working with Children Blue Card
Name On Card: Sarah Emily Hutchins
Blue Card Number: 1860984/2
Expiry Date: 26th October 2025
Type: V
- Drivers License - current, open class
- Certificate III Business and Aministration
- Certificate II Retail Management and Operations
References
Tammy Clifford - 0401046144
Administration Manager
Tully Community Kindergarten & Preschool
Andrea Corby - 0438412197
Teacher
Tully Community Kindergarten & Preschool
Bianca Crossland - 0407993884
Parent of Under 9's Team Member
Tully Tigers Rugby League
Timeline
Volunteer Under 9's Team Manager
Tully Tigers Rugby League
02.2023 - 09.2023
Volunteer Management Committee (President)
Tully Community Kindergarten & Preschool
03.2021 - 03.2023
Apprentice Hairdresser
A Stylish Afhair
01.2011 - 09.2013
Head Waitress
Barron Valley Hotel
01.2010 - 01.2013
High School Diploma -
Atherton Sate High School
- Working with Children Blue Card
Name On Card: Sarah Emily Hutchins
Blue Card Number: 1860984/2
Expiry Date: 26th October 2025
Type: V
- Drivers License - current, open class
- Certificate III Business and Aministration
- Certificate II Retail Management and Operations
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