Sarah Hutchison
Logan,QLD
Summary
Dynamic Senior Manager at Multicap Limited, specializing in strategic behaviour support initiatives and compliance framework enhancement. Achieved a remarkable 450% increase in customer engagement through effective stakeholder relations and project management. Expertise in complex behaviour management drives organizational growth and excellence in service delivery.
Overview
11
11
years of professional experience
Work History
Senior Manager, Behaviour Support Practice
Multicap Limited
01.2018 - Current
- Leading the strategic development of behaviour support programs and compliance frameworks for over 1600 clients, ensuring legal compliance with restrictive practices and regulatory requirements
- Provide executive-level strategic advice on operational and governance matters, aligning with government regulations and organisational objectives
- Oversee project management initiatives that enhance service delivery, policy adherence, and clinical excellence
- Liaise with government bodies and senior executives to coordinate responses to critical issues and ensure compliance with regulatory requirements
- Successfully led a 450% increase in customer engagement by improving service models and enhancing staff capabilities
- Chair of the Complex Behaviour Forum, driving best-practice behaviour support and cross-sector collaboration
Clinical Lead
Endeavour Foundation
01.2014 - 12.2018
- Promoted from Behaviour Support Practitioner to Clinical Lead, responsible for designing and delivering training programs to advance practitioner knowledge in Applied Behaviour Analysis (ABA)
- Developed and implemented best practice policies for behaviour support practitioners
- Provided high-level governance and operational advice to senior management
- Successfully led strategic projects aimed at improving the quality of life for individuals with disabilities
Education
Master of Arts - Applied Behaviour Analysis, Autism Studies
Ball State University
Munice, Indiana (Distance Eduction)01.2018
Bachelor of Applied Social Science - Counselling
Australian College of Applied Psychology
Brisbane, QLD01.2014
Skills
- Strategic Leadership & Governance
- Project & Program Management
- Risk & Compliance Management
- Stakeholder & Government Relations
- Policy Development & Implementation
- Organisational Change & Growth
- Complex Behaviour Management
- Financial & Resource Management
Alignment With Project Manager Role
- Strategic Advice & Governance: Extensive experience advising executive teams on compliance, policy, and operational strategy.
- Project Leadership: Proven record of leading and managing large-scale projects within complex, regulated environments.
- Stakeholder Engagement: Strong ability to coordinate cross-government collaborations, ensuring alignment with national and state priorities.
- Risk & Crisis Management: Expertise in handling emerging critical issues, ensuring compliance with legal frameworks and best-practice interventions.
- Executive Support & Reporting: Experienced in preparing high-level reports, ministerial briefings, and strategic policy documents.
Publications
- Carberry, T., Wardale, S., Hutchison, S., Lackey, S., Vassos, M., Positive Behaviour Support is effective when implemented correctly., Research and Practice in Intellectual and Developmental Disabilities, 11, 2, 251–264, 2024, 10.1080/23297018.2024.2391804
- Carberry, T., Hutchison, S., Wardale, S., Demir, R., Vassos, M., Evaluating the effectiveness of the Complex Behaviour Forum., Journal of Applied Research in Intellectual Disabilities, 37, 4, e13261, 2024, 10.1111/jar.13261
Key Achievements And Impact
- Successfully led high-impact policy and compliance projects ensuring adherence to national regulations.
- Spearheaded strategic initiatives resulting in significant organisational growth and workforce capability enhancement.
- Effectively managed complex stakeholder relationships, contributing to state-wide policy improvements.
- Recognised as a thought leader in behavioural policy and governance, with published research contributing to the field.
Registrations
- Board Certified Behavior Analyst (BCBA), Behavior Analytic Certification Board, 01/01/19, Present
- Certified Behaviour Analyst (CBA), Australia Applied Behaviour Analysis, 01/01/22, Present
- Advanced Behaviour Support Practitioner, NDIS Quality & Safeguards Commission, 01/01/22, Present
References
References available upon request.
Timeline
Senior Manager, Behaviour Support Practice
Multicap Limited
01.2018 - Current
Clinical Lead
Endeavour Foundation
01.2014 - 12.2018
Master of Arts - Applied Behaviour Analysis, Autism Studies
Ball State University
Bachelor of Applied Social Science - Counselling
Australian College of Applied Psychology
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