Summary
Overview
Work History
Education
Skills
Timeline
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SARAH-JANE MCGRATH

Moorooka,QLD

Summary

Skilled Registered Nurse with a proven track record at Queensland Health, offering compassionate care,delirium and wound management. Demonstrated ability to enhance patient experiences through effective communication and ethical decision-making. Achieved significant improvements in patient care by streamlining documentation processes and educating families, showcasing a blend of holistic patient assessment and mental health support skills.


Overview

13
13
years of professional experience

Work History

Registered Nurse-Acute Medical/Palliative Care Nurse

Queensland Health
01.2024 - Current
  • Reduced patient anxiety through effective communication and active listening.
  • Optimized time management skills to prioritize tasks effectively and provide consistent attention to multiple patients simultaneously.
  • Streamlined documentation processes, ensuring accurate records of patient medical history, treatment plans, and progress notes.
  • Consistently received positive feedback from patients and families for providing exceptional care, compassion, and professionalism during their healthcare experiences.
  • Conducted thorough assessments of patients'' physical and emotional well-being to inform care decisions.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
  • Educated family members on proper caregiving techniques, fostering improved patient outcomes at home.

Assistantant in Nursing

Queensland Health
01.2022 - 01.2024
  • Worked under the supervision of Registered Nurses to provide quality care and support to spinal patients.
  • Assisted patients with activities of daily living, showering, bathing, and personal grooming.
  • Observation of basic skin integrity and escalating skin conditions.
  • Manual handling of patients and hoist transfers.
  • Maintained physical and emotional resilience with attention to detail and excellent communication skills.





Medical Receptionist

Cornerstone Health Pty Ltd
06.2021 - 01.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Senior Sales Assistant

Naughty But Nice
09.2011 - 09.2021
  • Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
  • Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
  • Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
  • Continuously monitored industry news and trends, adapting sales approach accordingly to maintain relevance in a constantly evolving market.
  • Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
  • Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
  • Maintained detailed records of client interactions, ensuring accurate information sharing across all relevant departments within the organization.

Education

Bachelor of Nursing -

University of Southern Queensland
Toowoomba, QLD
12-2023

Skills

  • Compassionate care
  • Wound management
  • Mental health support
  • Provided holistic care that encompassed physical, psychological, social and spiritual support
  • End of life care
  • proficiency in pain management and symptom control
  • End stage disease processes
  • Holistic Patient Assessment
  • Ethical decision making

Timeline

Registered Nurse-Acute Medical/Palliative Care Nurse

Queensland Health
01.2024 - Current

Assistantant in Nursing

Queensland Health
01.2022 - 01.2024

Medical Receptionist

Cornerstone Health Pty Ltd
06.2021 - 01.2022

Senior Sales Assistant

Naughty But Nice
09.2011 - 09.2021

Bachelor of Nursing -

University of Southern Queensland

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