Sarah Jarvis

I demonstrated professionalism and empathy while handling sensitive patient situations, consistently maintaining confidentiality. I assisted pharmacists in filling prescriptions and addressing patient inquiries regarding medications, providing clear instructions and ensuring proper medication usage. Additionally, I supported daily pharmacy operations by maintaining an organized and clean environment to ensure optimal workflow. I communicated with patients to collect prescription and medical information, arranged consultations with pharmacists, and provided knowledgeable assistance with medication-related questions. I excelled in delivering exceptional customer service by listening actively to patient concerns, assisting with the selection of over-the-counter products, and managing phone inquiries regarding order status, store hours, and pharmacy procedures. I accurately processed payments for prescriptions and handled cash and credit transactions using the pharmacy's register system. I contributed to inventory management by ensuring stock levels were maintained, expiration dates monitored, and re-stocking of medications and health products. I also played a key role in reducing prescription errors through diligent verification of patient and medication details, updated systems with customer, payment, and inventory information, and trained new staff on pharmacy protocols and computer systems. Throughout my role, I facilitated effective team communication, fostering a collaborative environment to improve pharmacy operations.

I effectively managed customer complaints, resolving issues promptly to ensure high satisfaction levels. Demonstrating adaptability, I quickly learned new drink recipes and menu offerings as requested. I supported team members during high-volume periods, contributing to a collaborative work environment. My responsibilities included maintaining a clean and organized bar area in compliance with health and safety standards, assisting the bartender with preparing and serving alcoholic and non-alcoholic drinks, and restocking bar inventory. I took beverage orders, processed cash and credit card payments, and adhered to responsible alcohol service practices. I built rapport with customers, offering personalized drink recommendations and enhancing their experience through friendly service. Additionally, I promoted the brand by posting engaging social media content, managed inventory levels to prevent shortages, and ensured efficient coordination with kitchen staff. By maintaining a sanitary bar and cultivating strong relationships with repeat customers, I contributed to a welcoming atmosphere that encouraged loyalty.

I maintained proficiency in first responder skills such as First Aid and CPR to provide optimal support in emergencies. I ensured a clean and welcoming pool environment by maintaining high standards of hygiene and conducting regular maintenance, including checking water chemistry, chlorine, and pH levels. My responsibilities included vigilantly monitoring pool activities, enforcing safety rules, and identifying potential risks to prevent accidents. I promoted a positive atmosphere by engaging with patrons in a friendly, professional and approachable manner, addressing their concerns promptly, and resolving conflicts professionally. Additionally, I contributed to team success by actively participating in staff meetings and sharing valuable insights. I adhered to schedules for timely opening and closing of the pool area, coordinated with maintenance staff to address facility issues, and upheld safety protocols to ensure the well-being of guests. My commitment to safety, excellent customer service, and attention to detail helped create a safe, enjoyable experience for all patrons.