Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Sarah Kelly

South Ripley

Summary

Skilled and Professional Receptionist / administrator with in-depth understanding of computer systems, compliance requirements and operational procedures. Practiced problem solver with friendly and caring mentality and excellent communication skills. I am a reliable, trust worthy and hard working. I learn fast and enjoy working in a team environment.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

Exact Radiology
07.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient personal details and medicare information is up to date.
  • Answering a high volume of incoming calls.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, referrals and results.
  • Filled in as temporary admin 2IC for 3 months. This included end of month duties, banking spreadsheets, inventory and stock takes.

Medical Receptionist

I-Med Radiology
02.2020 - 05.2023
  • Checked patients in for appointments
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed incoming phone calls from patients and referring practitioners.
  • Processed Medicare claims.
  • Maintained strict patient confidentiality and followed privacy policies.
  • Carried out daily tasks by professionally communicating with Doctors, nursing staff and technicians.

Business Administration Trainee

Coffs Appliance Repair
02.2019 - 02.2020
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled jobs for technicians.
  • Used time management to accurately provide customers with arrival times.
  • Creating quotes and issued invoices.
  • Maintained positive working relationship with fellow staff and management.
  • Sorting and filing documentation
  • Banking and mail duties.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Sales Assistant

ALDI
09.2017 - 01.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Serving customers and taking cash and Eftpos payment.
  • Returned stock to floor and assisted in restocking of products as required. Supported visual merchandising standards while setting up new displays and rotating required stock.
  • Cleaning and sanitising all work areas.

Team Member

Pizza Hut
01.2012 - 06.2016
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Cooking duties in a busy restaurant
  • Safe fold handling procedures
  • Time management skills
  • Cleaning and keeping a tidy work area during peak busy times.

Education

Certificate 3 - Nursing Assistance

TAFE
11.2018

High School Certificate -

Coffs Harbour Senior Collage
11.2016

Skills

  • Front Desk Operations
  • Administrative Support
  • Customer Service
  • Scheduling appointments
  • Verbal and Written Communication
  • Processing Medicare claims
  • Cash and Eftpos handling
  • Answering phone calls and responding to emails
  • Accepting and processing patient referrals
  • Workers' Compensation and insurance Knowledge

Referees

  • Sarah Sawyer - Exact Radiology - 0401423858
  • Kirsten Searle I-Med Radiology 0413724259

Timeline

Medical Receptionist

Exact Radiology
07.2023 - Current

Medical Receptionist

I-Med Radiology
02.2020 - 05.2023

Business Administration Trainee

Coffs Appliance Repair
02.2019 - 02.2020

Sales Assistant

ALDI
09.2017 - 01.2019

Team Member

Pizza Hut
01.2012 - 06.2016

High School Certificate -

Coffs Harbour Senior Collage

Certificate 3 - Nursing Assistance

TAFE

Similar Profiles

CREATE PROFILE
Sarah Kelly