Sarah Ladd
Collingwood,VIC
Summary
Recent Diploma in Enrolled Nursing graduate eager to transition into a professional nursing role to apply theoretical knowledge and clinical skills in providing exceptional patient care. Passionate about helping people and committed to continuous learning and contributing to a dedicated healthcare team focused on improving patient well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resturaunt Manager
The Grace Darling
12.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Conducted staff training while cultivating a supportive work environment and promoting teamwork
- Provided exceptional customer service, responding to inquiries, feedback, and complaints promptly and professionally
- Extensive experience managing a variety of functions accommodating up to 150 guests
Restaurant Manager
El Camino Cantina
12.2019 - 12.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Handled customer complaints and resolved issues efficiently to ensure a positive dining experience.
- Directed staff rostering, managed team operations, and facilitated staff training to optimize restaurant performance."
- Maintained accurate stocktakes and handled the ordering of supplies to ensure adequate inventory levels.
Resturaunt Supervisor
Munich Brauhaus
01.2018 - 12.2019
- Managed daily restaurant operations, ensuring efficient workflows and timely task completion.
- Handled customer complaints, resolved issues,
- Ensured comprehensive training for new employees and continuous development for existing staff members.
Education
Diploma of Enrolled Nursing -
Holmesglen
Bourke Street05.2024
High School Education -
Loreto College
Ballarat11.2015
Skills
- A warm and caring personality with strength in forming therapeutic relationships
- Ability to work effectively in a team environment, following directions but also taking on a leadership role
- Communicating effectively with the multidisciplinary team, patients and families to assist in planning and implementing appropriate nursing care
- Accepting challenges - seeing them as an opportunity to build on my professional development
- Treating patients with dignity and respect; ensuring confidentiality and privacy is upheld
- Working to my strengths and recognising when development and help may be needed
- Constructively using feedback as motivation to continually improve my practice
- Respecting and understanding religious, cultural & ethical beliefs in the community
- Ability to prioritise tasks in order of acuity by drawing upon my clinical knowledge, relevant evidence , critical questioning and time management skills
- Ability to work well under pressure and be flexible to the changing environment & priorities
Clinical placements
2023
Aged care
Estia Health, Coolaroo,Victoria
(2 weeks 80hrs)
Sub-acute care orthopaedics
Epworth, Camberwell
(2 weeks 80hrs)
Acute care orthopaedics
Cabrini, Malvern
(2 weeks 80hrs)
2024
Acute care
Frances Perry House, Parkville
1 week- postnatal unit
1 week- theatre
2 weeks- level 6
(4 weeks 160hours)
Certification
- WWCC check
- current police check, 2024
- Certificate of Respiratory Fit Testing
- National Hand Hygiene Certificate
Additional Information
Nursing references
Jess Galea, Frances Perry house level 7
0418837240
Rachel Rodgers, Frances Perry house level 7
0421793359
Professional reference
Leah Rozario, Manager El Camino Fitzroy
0474359981
Oscar Tollner, Manager Grace Darling collingwood
0458658307
Timeline
Resturaunt Manager
The Grace Darling
12.2021 - Current
Restaurant Manager
El Camino Cantina
12.2019 - 12.2021
Resturaunt Supervisor
Munich Brauhaus
01.2018 - 12.2019
Diploma of Enrolled Nursing -
Holmesglen
High School Education -
Loreto College
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