Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Sarah Ling

LAWNTON,QLD

Summary

I am in my second year studying at the University of Queensland as an engineering and mathematics student. I have a strong passion for learning and am eager to engage in collaborative work. I have learned the fundamental theories of mathematics, and I am able to sketch graphs and construct tables using Matlab and LaTeX. I possess comprehensive knowledge of Python, have obtained a basic understanding of C and SQL, and am currently studying Java and JavaScript.

Overview

6
6
years of professional experience

Work History

After-school Tutor

Individual Clients
02.2024 - Current
  • Established strong rapport with parents and guardians, maintaining open lines of communication regarding student progress.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Monitored student progress regularly through ongoing assessments and evaluations, adjusting instructional approaches as needed.

Junior Hairdresser

10.2023 - Current
  • Maintained regular client list and successfully handled walk-in customers.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Demonstrated adaptability by quickly learning new techniques required for specific clientele requests or challenges encountered during service delivery.
  • Processed payments, entering sales in register for prompt customer service.

Independent Retailer

Individually
07.2023 - 02.2024
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Strengthened supplier relationships by maintaining clear communication channels, prompt payments, and adherence to agreed-upon terms of business partnerships.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Reception Assistant

Heavenly Zen Therapy
11.2021 - 12.2022
  • Contributed to team efficiency by providing administrative support to various departments when needed.
  • Answered central telephone system and directed calls accordingly.
  • Organized, maintained and updated information in computer databases.
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Resolved customer problems and complaints.

Volunteer

Kedron Community Church
03.2018 - 01.2019
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Coordinated with different service providers to meet clients' individual needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.

Education

Bachelor of Mathematics And Engineering (Hon) -

University of Queensland
Brisbane, QLD
07.2027

Skills

  • Mathematical proficiency
  • Project-based learning
  • Progress Reporting
  • Creativity and Innovation
  • Staff Collaboration
  • Self-directed learning
  • Analytical and Critical Thinking
  • Problem-solving skills

Software

Python

Matlab and LaTex

C programming

SQL

Languages

Mandarin
Native or Bilingual
Cantonese
Native or Bilingual

Timeline

After-school Tutor

Individual Clients
02.2024 - Current

Junior Hairdresser

10.2023 - Current

Independent Retailer

Individually
07.2023 - 02.2024

Reception Assistant

Heavenly Zen Therapy
11.2021 - 12.2022

Volunteer

Kedron Community Church
03.2018 - 01.2019

Bachelor of Mathematics And Engineering (Hon) -

University of Queensland

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Sarah Ling