Sarah Luithardt

• Answering customer inquiries about products, pricing, and availability.
• Providing excellent customer service.
• Processing cash or credit payments, quotes, and special order ins.
• Handling returns and exchanges according to company policies.
• Transferring stock from the Middy's network in a timely manner for customer satisfaction.
• Handling customer complaints in a professional manner.

• Assist the Venue Manager in achieving monthly sales targets, while maintaining budgeted expenses for wagering and the gaming room.
• Managing and performing gambling and cash-handling duties, such as carrying out machine payouts, performing machine clearances, ensuring the security of cash, and fulfilling reconciliation and reporting requirements of financial gaming data.
• Operating cash registers and balancing tills at the end of the shift.
• Training new staff.
• Ensuring customer standards are maintained.

2-year apprenticeship and 2-year full-time employee.

• Administration of customer details and applications.
• Providing excellent customer service.
• Calculation of customer contribution.
• SAP system skills.
• Microsoft Office skills.