Sarah Maughan
Wingham,NSW
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Experience in Domestic Violence and Mental Health. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Proven skills in conducting assessments, and facilitating therapeutic case planning sessions. Proficient in DSM-IV diagnostic criteria, developing understanding of ICD-10 codes. Passionate about advocacy for clients' right, recovery and community reintegration.
Prior acute care nursing experience in Government Health working with a social interest in end of life care. Adept completing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care.
Overview
24
24
years of professional experience
Work History
Counsellor- Social Worker CYPF
Hunter New England Health
01.2024 - Current
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Enhanced client progress by utilizing evidence-based counselling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Identified, documented and made referrals to resources available within community.
- Interviewed clients and assessed social and emotional needs to determine nature and degree of services needed.
- Helped clients develop new coping mechanisms and techniques to drive behaviour modification.
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Case Coordinator
Catholic Care
09.2022 - 12.2023
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures- attended training
- Participated in various forms of supervision
- Referred clients to appropriate team members, community agencies and organizations to meet client needs.
- Participated in community events to promote services and engage with public.
- Developed and implemented Safety Planning
- Supported clients and families with empathy and compassion during difficult times.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Helped clients develop new coping mechanisms and techniques to drive behaviours modification.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Case Manager
Calvary Community Care
01.2019 - 09.2022
- Managing up to 70 individual Home Care Packages with funding
- Financial projection and management
- Case Coordination using person-centred care model (Strengths Focused)
- Providing Service user advocacy
- Compliancy with government standards for accreditation
- Experience with auditing compliance
- Practicing within legal frameworks
- Multidimensional assessment
- Coordination and Facilitation of family meetings
- Risk assessment/ risk mitigation strategies
- Directing and liaising with direct support staff
- Leadership support for office staff (admin, care coordinators and case managers)
- Sourcing and coordinating referrals
- Proficient in excel and word
- Interim service Centre Coordination and management (leadership)
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual Clients and coordinated responses based on physician advice, funding scope.
Manager
Australian Hotel Wingham
04.2017 - 01.2019
- Human recourses and staff training
- Customer service and cash handling
- Food preparation and presentation
- Cleaning
- Ordering and receiving stock
- Menu planning
- Rostering
- Marketing and design
- Customer relations
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Manager
Anytime fitness Taree
03.2015 - 04.2017
- Business Development Management
- Budgeting and Accounting
- Client management
- Client programming- basic, advanced, weight loss and body building
- Personal training sessions
- Office and computing tasks
- Sales- Vitals trained
- staff management
- Offering basic nutritional advice and information
- Marketing- planning and recording max FM weekly fit tips
- Participating and representing anytime in fitness events such as raw challenge and community fundraising events.
EEN Nurse
Manning Rural Referral Hospital
02.2015 - 03.2017
- Patient care and independent patient allocation while reporting to RN in charge
- Medications administration
- Care planning
- Attending in-services
- Pre and post-operative care
- Working as part of a multidisciplinary team
- Computer skills
- Use of PPE
- Use manual handling equipment
- Patient documentation
- Community and Allied health Referrals
- Remained competent and current in nursing practices and engaged in continuing educational activities.
EEN Nurse
Manning Rural Referral Hospital
01.2010 - 01.2012
- Patient care and independent patient allocation while reporting to RN in charge
- Medications administration
- Care planning
- Attending in-services
- Pre and post-operative care
- Working as part of a multidisciplinary team
- Computer skills
- Use of PPE
- Use manual handling equipment
- Patient documentation
- Community and Allied health Referrals
- Remained competent and current in nursing practices and engaged in continuing educational activities.
Nursing Assistant
Wingham Court Nursing (Whiddon Group)
01.2010 - 01.2011
- Safe resident mobilization
- The use of PPE
- Manual handling experience
- Care planning and documentation
- Assistance with meals
- End of life care
- Bed making
- Personal care provision both high and low care
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Short Order Cook
Australian Hotel Wingham
01.2000 - 01.2006
- Short order cooking and kitchen assistance
- And cash handling
- Food preparation and presentation
- Cleaning
- Ordering and receiving stock
- Menu planning
- Coffee making
- Working as a member of a team
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Understood cooking techniques and fundamentals to maximize safe food handling.
Education
Bachelor of Social Work - Social Work
Charles Sturt University
Wagga Wagga, NSW12.2023
Diploma - Family And Community Services
TAFE
Taree12.2018
Certificate IV in fitness - Health And Fitness
OTEN- TAFE
Taree Nsw2017
Certificate III fitness - Health And Fitness
Open Colleges
2014
Nursing Diploma - Nursing
TAFE
Taree, NSW11.2010
Certificate III in aged care nursing - Nursing Assistance
TAFE
Taree2010
High school completion -
Wingham high school
1999
Skills
- Verbal and Written Communication
- Client Advocate
- Conflict Resolution
- Strengths-Based Solution-Focused Therapy
- Crisis Intervention Techniques
- Trauma-Informed Care
- Individual and Group Therapy
- Complex Problem-Solving
- Alcohol and Substance Abuse
- Active Listening Strengths
- NDIS applications
- Victim services applications
- Therapeutic Services
- Mood Disorders Knowledge
- Psychosocial Assessments
- Confidential Case Documentation
Additional Information
- WWCC
- Current Criminal history check current
- Registered vehicle (fully insured) with Class C drivers' license
- AASW Registration
- Connors 4 (ADHD Screening and Assessment)
- DV Alert Trained
- Family Partnership accredited
- Shark Cage Women's and Shark Cage Youth Trained
Timeline
Counsellor- Social Worker CYPF
Hunter New England Health
01.2024 - Current
Case Coordinator
Catholic Care
09.2022 - 12.2023
Case Manager
Calvary Community Care
01.2019 - 09.2022
Manager
Australian Hotel Wingham
04.2017 - 01.2019
Manager
Anytime fitness Taree
03.2015 - 04.2017
EEN Nurse
Manning Rural Referral Hospital
02.2015 - 03.2017
EEN Nurse
Manning Rural Referral Hospital
01.2010 - 01.2012
Nursing Assistant
Wingham Court Nursing (Whiddon Group)
01.2010 - 01.2011
Short Order Cook
Australian Hotel Wingham
01.2000 - 01.2006
Bachelor of Social Work - Social Work
Charles Sturt University
Diploma - Family And Community Services
TAFE
Certificate IV in fitness - Health And Fitness
OTEN- TAFE
Certificate III fitness - Health And Fitness
Open Colleges
Nursing Diploma - Nursing
TAFE
Certificate III in aged care nursing - Nursing Assistance
TAFE
High school completion -
Wingham high school
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