Sarah McAneney
Cardiff South,NSW
Summary
Dynamic and experienced Case Manager and SafeCare Coach with extensive experience in effective communication and motivational leadership. Successfully enhanced SafeCare provider confidence through individualised coaching and structured feedback. Experience in crisis management and collaborative care, fostering strong interpersonal relationships to optimize child and family outcomes and promote positive change.
Overview
9
9
years of professional experience
Work History
Case Manager
Samaritans Foundation
04.2021 - Current
- Managed a caseload of 9 families whilst maintaining accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Worked collaboratively, maintained open communication and positive working relationships with both Government and non-Government organisations.
- Contributed to team meetings and discussions, group supervisions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Conducted thorough assessments of client's situations, identifying issues, goals, and necessary interventions.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Participated in community events to promote services and engage with public.
SafeCare Coach
Samaritans Foundation
09.2024 - Current
- Facilitated and led coaching sessions with 5 SafeCare providers including providing individualized, positive and constructive feedback.
- Support for SafeCare providers with time management regarding delivering SafeCare sessions to families and reaching fidelity.
- Supporting new SafeCare providers to increase confidence and to handle and respond to challenges that arise during SafeCare sessions.
- Attended quarterly SafeCare leadership meetings to discuss recent successes and challenges amongst the team.
Therapeutic Support Worker
Big Brown House
08.2020 - 03.2021
- Conducted therapeutic crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
- Maintained detailed and timely documentation of client sessions and progress notes for accurate reporting and continuity of care.
- Established rapport with clients, fostering trustful relationships that facilitated open communication and effective therapy.
- Collaborated with multidisciplinary teams for comprehensive client care and streamlined service delivery.
- Developed and implemented individualized behaviour modification plans to reduce challenging behaviours and promote positive change.
- Addressed cultural and diversity issues to provide clients with culturally appropriate service delivery and care.
Childcare Educator
Nurture One Victoria Street Children's Centre
01.2016 - 01.2018
- Worked flexibily across all rooms with children aged 0-5 years.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and wellbeing.
- Documented behaviour, development and learning of children to enable tracking history and maintain accurate records.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Collaborated with parents directly to address individual child needs and discuss progress reports regularly.
Education
Bachelor - Criminal Justice
Charles Sturt University
Bathurst, NSW12-2019
Certificate III - Early Childhood Education And Care
TAFE NSW
Parkes, NSW01-2018
Skills
- Effective verbal and written communication
- Group leadership and mentoring
- Personable, approachable and friendly
- Motivational leadership style
- Team bonding and development
- Interpersonal relationships
Timeline
SafeCare Coach
Samaritans Foundation
09.2024 - Current
Case Manager
Samaritans Foundation
04.2021 - Current
Therapeutic Support Worker
Big Brown House
08.2020 - 03.2021
Childcare Educator
Nurture One Victoria Street Children's Centre
01.2016 - 01.2018
Bachelor - Criminal Justice
Charles Sturt University
Certificate III - Early Childhood Education And Care
TAFE NSW
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