Summary
Overview
Work History
Education
Skills
Sewing and knitting for charity
Additional Information
Timeline
Generic

Sarah McDonald

Wilsonton

Summary

Diligent professional with over 30 years experience in office administration, adept in process improvement and organizational skills. Excelled in fostering strong relationships and streamlining operations, ensuring efficiency and professionalism. Demonstrates exceptional multitasking abilities and adaptability, significantly enhancing team productivity and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Client Service Liason

Strata Management SA
04.2018 - 09.2023

Served as the primary point of contact, both via phone calls and also customer appointments, fostering strong relationships between internal teams and external partners.

Payment of accounts, completing body corporate searches in the event of a sale, formulating and sending of quarterly levies, and any other office day to day tasks in regard to aiding the managers.

Maintained a high degree of professionalism at all times, representing the organization with integrity,

both internal and external interactions.

Administrative Assistant

McGrath Real Estate
09.2016 - 09.2017
  • Answered multi-line phone system, delivering messages to staff and greeting visitors.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administration Clerk

Carolans First National
2014 - 2016

Trust Administrator, handling day to day downloading of rental payments, all end of month payments, contact between tenants and managers. Assistance to managers as required.

Education

High School Diploma -

Heatley State High School
Townsville, QLD

Skills

  • Multitasking Abilities
  • Time Management
  • Process Improvement
  • Organizational Skills
  • Task Prioritization
  • Reliability
  • Adaptability and Flexibility
  • Self Motivation
  • Professionalism

Sewing and knitting for charity

Whilst in Adelaide I was a member of a Sewing for Charity Group which donated many items to the groups and charities that called for quilts, clothes, hats etc.       I have since continued this work now I am in Toowoomba with the Toowoomba Quilters and also donating items to the Toowoomba Hospital Foundation and the Womens Shed for distribution where necessary.

Additional Information

I am experienced in most Office duties. I have a great interest in accounts and processes. I like to think I have sound computer skills and was learning to use Xero as part of the search process of SMSA. I have an intermediate knowledge of excel and basic myob. I have a relaxed, friendly, but very professional approach, along with a great sense of humour, and could certainly fulfill any role assigned.


My husband and I have returned to our home state to reside permanently and have purchased a home in the Bridge Street Complex.

Timeline

Client Service Liason

Strata Management SA
04.2018 - 09.2023

Administrative Assistant

McGrath Real Estate
09.2016 - 09.2017

Administration Clerk

Carolans First National
2014 - 2016

High School Diploma -

Heatley State High School
Sarah McDonald